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Job overview

We are actively recruiting a  Charity Shop Supervisor to join our team. 

It is an exciting opportunity to raise money to benefit the staff and patients of your local hospital and raise the profile of the charity through working in our local communities.  We are seeking a part-time supervisor to cover the day to day running of our Leigh, Westcliff and Hadleigh charity shops and our Southend Hospital site based fundraising unit.  The role includes supervision of volunteer staff, stock management, shop administration and overseeing health and safety in the workplace. 

Stock is generated by donated items and requires sorting, pricing and steaming before going on the shop floor. The role is 80% in the sort room and shop floor and 20% administration.

Main duties of the job

Duties include but are not limited to:

• Day-to-day management of the shop and voluntary staff and presentation of shop to create a safe and attractive environment for staff and customers
• Control of stock items from donation through sorting, pricing and steaming to shop floor
• Build good working relationships amongst staff and volunteers to maximise their potential and commitment to the success of the shop
• Engage with customers who donate to and purchase items from the shop to create a welcoming environment that encourages their return business
• With support from Charity Head Office, promote and communicate the work of the charity, fundraising events and campaigns to staff and customers
• Maintain weekly income sheets and send to Charity Head Office weekly
• Complete monthly sales logs and send at the end of each month to Charity Head Office
• Training on use of till, card machines and income processes

There are 3 community based charity shops in Westcliff, Hadleigh and Leigh and a Southend Hospital site based Fundraising Unit. The role will be based largely at Westcliff and the Fundraising Unit but requires flexibility to cover our other retail outlets if needed

Working for our organisation

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people. We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook – if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.