Job summary
- Main area
- RA agent, SystmOne administrator
- Grade
- Band 4
- Contract
- 1 year (Fixed term)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 364-A-8021
- Employer
- Essex Partnership University NHS Foundation Trust
- Employer type
- NHS
- Site
- Thurrock Community Hospital
- Town
- Thurrock
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- 04/08/2024 08:00
Employer heading
RA Analyst (Technical Systems)
Band 4
About Us
EPUT provides community health, mental health and learning disability services to support more than 3.2 million people living across Bedfordshire, Essex and Suffolk. Also:
- We are among the largest employers in the in the East of England region, with more than 10,000 staff working across more than 200 sites.
- We run the COVID-19 vaccination programme across mid and south Essex and Suffolk and north east Essex.
EPUT was formed on 1 April 2017 following the merger of North Essex Partnership University NHS Foundation Trust (NEP) and South Essex Partnership University NHS Foundation Trust (SEPT). A new leadership team was established at the Trust in 2020.
Our vision and values
Our Vision
“To be the leading health and wellbeing service in the provision of mental health and community care”.
Our Purpose
“We care for people every day. What we do together, matters”.
Our Values
- We Care
- We Learn
- We Empower
Our strategic objectives
- We will deliver safe, high quality integrated care services.
- We will enable each other to be the best that we can.
- We will work together with our partners to make our services better.
- We will help our communities to thrive.
Our services
- Mental Health Services
- Community Health Services
- Learning Disabilities Services
- Social Care
Find out more about the services we offer in our service directory.
Job overview
To work within the SystmOne Team ensuring safe, secure and appropriate access control to National and Local systems to ensure electronic records are kept safe and confidential upholding the NHS Care Records Guarantee. Assist in organisation compliance with legislation and national policy in relation to access management for applications such as Choose and Book, Summary Care Record, and Trusts Smartcard enabled systems. To provide support to all Systmone users.
Main duties of the job
- To actively support the identification of risks and ensure that any identified risks are investigated and reported as per Trust Policy.
- Ensure all staff that need to access to Smartcard enabled systems and applications are identity checked to EGIF Level 3 conforming to National Policy and are issued an appropriately configured Smartcard in order to access systems and applications to support staff in providing efficient patient care, ensuring a robust and secure audit trail is maintained.
- To develop knowledge around complex information which impacts on all staff in relation to RA, Position Based Access Control (PBAC), Workgroups, Legitimate Relationships and Information Governance policies.
- Provide Registration Authority support throughout the Trust
- Provide first line support to users regarding access and issues in relation to Smartcard enabled systems and applications
- Ability to work with limited supervision, planning and executing tasks efficiently, often against tight deadlines and with competing priorities.
- Ability to coordinate planned work load with ad-hoc tasks, assessing agreeing and adjusting as necessary to meet deadlines
- Responsible for the monitoring of RA stock levels and reordering as required.
- Run reports to support the requirements of the local and national RA policies and the IG tool kit
Working for our organisation
EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
- Season Ticket Loans
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work
- Day One Flexible Employer
The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment
Join our Staff bank
What is Staff Bank?
Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.
All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.
If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.
Detailed job description and main responsibilities
- To actively support the identification of risks and ensure that any identified risks are investigated and reported as per Trust Policy.
- Ensure all staff that need to access to Smartcard enabled systems and applications are identity checked to EGIF Level 3 conforming to National Policy and are issued an appropriately configured Smartcard in order to access systems and applications to support staff in providing efficient patient care, ensuring a robust and secure audit trail is maintained.
- To develop knowledge around complex information which impacts on all staff in relation to RA, Position Based Access Control (PBAC), Workgroups, Legitimate Relationships and Information Governance policies.
- Provide Registration Authority support throughout the Trust
- Provide first line support to users regarding access and issues in relation to Smartcard enabled systems and applications
- Ability to work with limited supervision, planning and executing tasks efficiently, often against tight deadlines and with competing priorities.
- Ability to coordinate planned work load with ad-hoc tasks, assessing agreeing and adjusting as necessary to meet deadlines
- Responsible for the monitoring of RA stock levels and reordering as required.
- Run reports to support the requirements of the local and national RA policies and the IG tool kit
- To work as part of the SystmOne operational support staff in the provision of frontline support to users of SystmOne in response to service requirement and to respond in a professional and customer focused manner. This will include analysing situations information and resolve a range of problems consisting of computer system errors and applications problems
Person specification
Essential
Essential criteria
- Eligibility to work for the NHS
- Knowledge of existing systems
- Relevant experience
Desirable criteria
- Eligibility to work for the NHS
- Knowledge of existing systems
- Relevant experience
Desirable
Essential criteria
- Eligibility to work for the NHS
- Knowledge of existing systems
- Relevant experience
Desirable criteria
- Eligibility to work for the NHS
- Knowledge of existing systems
- Relevant experience
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- James Eglin
- Job title
- Technical Systems team leader
- Email address
- [email protected]
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