HealthJobsUK

Job overview

Mid and South Essex NHS Foundation Trust (MSE) are seeking IT Desktop Refresh Engineers to join our End User Equipment Refresh team, which is made up of 9-12  located across all hospital sites at MSE with the main objective of replacing all end user equipment identified for replacement in a given financial year. 

The MSE digital estate is an enterprise environment both in scale and complexity and requires an experienced engineer with clear leadership and direction from their team lead to navigate the technical and organisational challenges they will face in the role.

The End User estate is made up of tens of thousands of different asset types including but not limited to iPods, iPads, Desktop PCs, Laptops, Monitors, TVs, AV Equipment, Unified Comms handsets and peripherals. This equipment is used every day to support essential clinical and non-clinical activity and therefore the provisioning and replacement of equipment must be done at a prearranged and mutually convenient time and to a high technical standard with post upgrade support to ensure hospital operations are not adversely impacted by the equipment refresh programme.

If successful you will be expected to work across all three sites, Basildon, Broomfield and Southend Hospitals, so having access to a vehicle and a clean driving license would be advantageous.

Main duties of the job

End User Equipment Refresh Engineers are responsible for the provision of expert advice across a range of information technology areas such as application, training and hardware support.

Using a recognised IT Service Management system, support training and advice is delivered in accordance with the Trusts published service level agreements, information policies and good practice.

Comprehensively support mainstream applications and show the ability to investigate, assess, research, test and resolve complex issues on a variety of systems and hardware.

Working for our organisation

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.  

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Patients will experience improved care as well as fewer delays and cancellations.  We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.