Crynodeb o'r swydd
Teitl cyflogwr
Digital Platform Engineer
Band 7
Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people. Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend, is determined to provide the best health services for its local population. We are a well-led, high-performing and innovative organisation working in the best interests of the people we serve.
Trosolwg o'r swydd
An exciting and challenging opportunity has arisen within our team for a Digital Platforms Engineer.
Digital Platforms Engineer post is a key position requiring a dedicated self-motivated capable individual ensuring the reliable and efficient support to our technical Digital Services infrastructure, comprising of Data Centre environment management, desktop, server, storage and backup systems, access and security systems, and Active Directory infrastructure.
The role will require close liaison with Digital Services Service Delivery teams to ensure the Trusts published service level agreements are met.
Digital Services are committed to delivering services across the Mid and South Essex Hospitals in order to meet the ever changing user requirements and expectations. The Hospitals hosts a range of applications / databases supporting key business and clinical departments. The post holder is responsible for all functions relating to the technical integration of these systems as well as the development and support of bespoke applications in line with the MSE digital strategy.
Prif ddyletswyddau'r swydd
- The post holder must be self-directed and able to work autonomously with the ability to interpret technical policies. The individual will be dealing with and process confidential Trust data. Using VPN and two factor authentication tokens to support and enforce existing Trust information security policies.
- The post holder needs to be able to implement and support technical solutions across MSE, in the process liaising with and managing third party suppliers, short-term contractors and Trust staff as necessary.
- The post holder should have exposure to PRINCE2 project management and have a strong understanding of ITIL service management methodologies
- The post holder will be expected to assist the Senior Digital Infrastructure Engineers and Database Administrator in designing, developing and implementing complex technical solutions.
- The post holder needs to be able to develop user and support documentation and deliver user and support engineer training; consequently advanced communication and documentation skills and a highly developed command of the English language are required.
- The post holder will directly support the Trusts Digital Services Service Delivery teams in connection with Digital Services infrastructure issues.
Gweithio i'n sefydliad
Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.
We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook – if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
- Provide 3rd line support where necessary
- Application deployment and maintenance of the Trust SOE
- Develop and maintain technical and systems documentation
- Management of service level agreements with external suppliers
- Implementation of backup strategies for information assets and technical configuration data
- Performance management, diagnostic monitoring and trend analysis of Digital Services infrastructure
- Change Management
- Capacity and load planning and management
- Systems Security planning and supervision
- Disaster recovery and business continuity planning and testing.
- Management and development of policies and procedures.
- Propose policy or service changes beyond your own area
For further details, please see attached the job description and personal specification.
We look forward to your application.
Manyleb y person
Qualifications
Meini prawf hanfodol
- Good standard of general education, ideally with a relevant degree or be able to demonstrate proven equivalent technical experience
Meini prawf dymunol
- MCSA: Windows Server 2016 or Windows Server Hybrid Administrator Associate
- Citrix Certified Administrator
- ITIL v3 Foundation
- VMWare / Nutanix AHV Certified
- Commvault / Rubrik Qualified
Knowledge and Experience
Meini prawf hanfodol
- Microsoft Active Directory 2008 R2 and later including group policy design and troubleshooting.
- Microsoft Server Clustering Technologies
- HP Server Hardware
- Enterprise level storage systems
- Internet security technologies
- Endpoint security technologies
- Network services (DNS, DHCP, WINS, RADIUS)
- Microsoft back office products. (Office, Internet Explorer)
- Extensive Microsoft Server experience
- Documentation and presentation experience
Meini prawf dymunol
- Microsoft Exchange 2010 and later
- Microsoft SQL Server 2008 R2 and later
- HP Desktop Hardware
- Server virtualisation technologies (e.g. VMware vSphere / Nutanix AHV)
- Application virtualisation technologies (e.g. Citrix)
- Desktop virtualisation technologies (e.g. VMWare Horizon)
- Enterprise level backup software and hardware
- Email security technologies
- Disk and media security technologies
- Project management skills
- Substantial experience working in a 3rd line support
- Proven project management experience
Communication Skills
Meini prawf hanfodol
- Excellent written and verbal communication skills
- Technical Documentation
- Support / Advise on users documentation
- Presenting ideas and solutions
- Excellent interpersonal skills both face to face and over the telephone.
- Negotiation skills to effect positive and productive outcomes
Analytical Skills
Meini prawf hanfodol
- Evidence a good understanding of technical investigational skills and root cause analysis
- Analyses, investigates and resolves complex IM&T queries and issues/problems e.g. System errors, breaches of security or confidentiality, user requirements which may require configuration of software and hardware, unusual data trends, training requirements based on needs analysis
Planning Skills
Meini prawf hanfodol
- The ability to work under pressure and meet targets and deadlines to expected levels of quality across clinical and nonclinical areas.
- Flexibility in handling changing or conflicting priorities and resilience in overcoming obstacles or crises.
Physical Requirements
Meini prawf hanfodol
- Required to use a VDU
- Advanced keyboard and mouse skills
- Server hardware assembly and repair skills
Personal and People Development
Meini prawf hanfodol
- Confident completer finisher
- Ability to work to deadlines
- Self-motivation
- Willingness to take ownership of problems
Other
Meini prawf hanfodol
- Willingness to start early and work late as and when required
- Willingness to work weekends on short notice
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Jon Clark
- Teitl y swydd
- Digital Services Transformation Programme Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07887631409
Rhestr swyddi gyda Mid and South Essex NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector