Job summary
- Main area
- Trading
- Grade
- Non AfC
- Contract
- Bank
- Hours
- 0 hours per week (Bank contract)
- Job ref
- e-Commerce Coordinator
- Employer
- Havens Hospices
- Employer type
- Voluntary Sector
- Site
- Havens Hospices Ecommerce Hub
- Town
- Southend-on-Sea
- Salary
- £11.44 £11.44 per hour
- Salary period
- Hourly
- Closing
- 31/07/2024 23:59
Employer heading
e-Commerce Coordinator
Non AfC
Job overview
Are you interested in a career in e-commerce? Do you have an eye for photography and enjoy researching designer clothing, vintage antiquities rare books and collectable vinyl?
We're looking for motivated individuals to join our fast-growing ecommerce business at our office based in Shoeburyness, Essex. Experience is desirable but not essential.
Joining our existing ecommerce & operations team, the successful candidate will contribute to the end-to-end customer experience, from photography, customer service, fulfilment, after sales and merchandising.
This is a bank contract with work predominantly being undertaken over the summer period, for 6 weeks.
Main duties of the job
- Photography of merchandise
- Research into value of items
- Drafting and producing copy for all listings
- End to end customer experience
- Answering emails/ calls
- Postage of items sold
- After sales customer support (telephone & online)
- Assisting with training of volunteers in the studio.
Working for our organisation
Havens Hospices provides palliative nursing and supportive care to adults and children living with complex or incurable conditions.
Our specialist Care Teams can support them and their family living throughout illness, death and bereavement, in the comfort of their own home and through our hospices. We focus on their quality of life, caring for individual physical, emotional, psychological and spiritual needs, helping to “Make Every Day Count”.
Detailed job description and main responsibilities
- Photography of merchandise
- Research into value of items
- Drafting and producing copy for all listings
- End to end customer experience
- Answering emails/ calls
- Postage of items sold
- After sales customer support (telephone & online)
- Assisting with training of volunteers in the studio.
Person specification
Skills & Experience
Essential criteria
- IT literate
- Ability to produce high standard photography of saleable items
- An interest of and understanding of online retail
- A good standard of written English
- Ability to manage own time effectively
Desirable criteria
- Experience of working in the Charity sector.
- Experience of working with Volunteers.
Personal Qualities
Essential criteria
- Self-motivated, able to work on own initiative
- Flexible and adaptable in approach
- Able to work as part of a team
- Attention to detail
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sarah Schubert
- Job title
- Ecommerce & New Goods Manager
- Email address
- [email protected]
- Telephone number
- 07862007485
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