HealthJobsUK

Job overview

An opportunity has arisen for an Admissions Clerk / Support Secretary within the General Surgery department at Ipswich Hospital.  This is a busy department working closely with the Medical Teams, Nursing Team, Outpatients Department, Theatre Departments and the wider hospital teams. 

This post is full time 37.5 hours per week.

This is a key role within the Department.  We are looking for a dynamic and enthusiastic team player to provide secretarial support to the consultant team within the General Surgery department. 

You will be responsible for ensuring that the administration needed to support the running of this busy department is completed in a timely way within target timeframes and for the management of 18 weeks and other targets within this speciality.  Attention to detail is a must as are excellent communication skills and the ability to prioritise and plan. 

If you think this role is for you and you would like to join our friendly and busy department, we want to hear from you.

Main duties of the job

You will maintain a high standard of secretarial service to meet the needs of the clinical team within the General Surgery Department, ensuring that accurate and up to date typing of clinic letters and correspondence is achieved through digital dictation / audio.  You will deal with queries from patients, GPs and other medical teams regarding patient care.

You will utilise the required technology / hospital any other new technology or systems that are introduced and support other team members to do so to deliver an efficient administrative and secretarial service.

You will train and develop other team members to ensure competencies are developed, sustained and updated and to deliver the required administrative and secretarial service in a changing working environment.

You will support team members by having a flexible approach to both workload, additional tasks and working patterns.

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes. 

We are one of the largest NHS organisations in England, employing more than 12,000 staff. 

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. 

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. 

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.   

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients. 

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.   

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A