Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 432-HR1367-24
- Employer
- East Suffolk and North Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Colchester Hospital
- Town
- Colchester
- Salary
- £24,071 - £25,674 pro rata
- Salary period
- Yearly
- Closing
- 26/11/2024 23:59
Employer heading
Urology ANP Secretary/Admissions Clerk
NHS AfC: Band 3
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
An exciting opportunity has arisen for a highly motivated Medical Secretary/Admissions Clerk within the Urology department based at Colchester Hospital.
This post is a full time post.
This is a key role for the division. We are looking for a dynamic, flexible and enthusiastic team player to integrate with the current team and provide an efficient and effective secretarial and administrative support to the clinicians, patients & other team members.
You will have attention to detail, have excellent communication skills and the ability to prioritise and plan. You must be able to work using your own initiative and be flexible to work where the need is greatest.
Main duties of the job
In this role you will provide efficient and pro-active secretarial and admin support to the large team of busy consultants and other team members.
You will be the first contact for patients and queries on behalf of the Consultants and Department. You will work as part of a team, supporting other team members and covering when required.
Skills required for the post include: good typing and audio skills, the ability to prioritise tasks, effective time management skills, good IT and secretarial skills, good communication, interpersonal and organisation skills, and a good team member.
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Qualifications
Desirable criteria
- Knowledge of Medical Terminology and Medical Secretarial practices.
- Audiotyping qualification
- Word processing to RSA II or equivalent
- ECDL (or willingness to undertake ECDL).
Experience
Essential criteria
- Proven previous experience as an administrator
- Understand requirements of strict confidentiality
- Proven IT skills – Microsoft packages including Word/Excel/Outlook
- Excellent administrative skills
Knowledge
Essential criteria
- Knowledge of Hospital CareFlow system. Bighand experience
- Understand requirements for strict confidentiality
Skills
Essential criteria
- Maintain responsibility for own workplace Health and Safety and identify areas of concern.
Desirable criteria
- Must maintain equilibrium in times of stress when dealing with anxious persons either by telephone, letter or in person
- Ability to prioritise workload and work on own initiative.
- Ability to work as part of a team.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Jacqueline Walker
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 07395 605245
- Additional information
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