Job summary
Employer heading
Assistant Shop Manager - Hornchurch
Non AfC
Job overview
We have an opportunity for an Assistant Shop Manager to join us in our Hornchurch shop.
You will support the charity, delivering sales, developing the team, and delivering an excellent standard of customer service.
Main duties of the job
You will support the manager in delivering sales, developing the team, and delivering an excellent standard of customer service, promoting the Havens Hospices brand as part of the local community retail experience.
Working for our organisation
Havens Hospices provides specialist care and support for people of all ages who are living with incurable conditions and their families. Our specialist team offers a wide range of care and support options for patients and their loved ones, based on their needs and wishes. This can be in the comfort of their own home, in the hospices – Fair Havens for adults or Little Havens for children - or a combination.
Working at Havens Hospices allows you to give the gift of time to families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.
In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.
At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.
We value diversity and welcome applications from all sections of the community.
Detailed job description and main responsibilities
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Take full responsibility for managing the shop in the Shop Manager’s absence
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To make day–to–day decisions to ensure the successful and safe trading operation of the shop.
Person specification
Essential
Essential criteria
- GCSE or equivalent in Maths & English, or demonstrable good standard of literacy and numeracy skills
- UK Driving Licence and access to own transport
Skills & Experience
Essential criteria
- Good standard of IT skills, including using Microsoft Office, Teams, Outlook and Excel.
- Experience of dealing with the public face to face and over the telephone.
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Emma Taylor
- Job title
- Area Manager
- Email address
- [email protected]
- Telephone number
- 07476620292
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