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Job summary

Main area
Trading
Grade
Non AfC
Contract
Permanent
Hours
Part time - 22.5 hours per week (3 days flexible over 7 days with one weekend day)
Job ref
Trac ID 6856646
Employer
Havens Hospices
Employer type
Voluntary Sector
Site
Havens Hospices, Hornchurch
Town
Hornchurch Essex
Salary
£13,421.61 £13,421.61 per annum
Salary period
Yearly
Closing
06/01/2025 08:00

Employer heading

Havens Hospices logo

Assistant Shop Manager - Hornchurch

Non AfC

Job overview

We have an opportunity for an  Assistant Shop Manager to join us in our Hornchurch shop.

You will support the charity, delivering sales, developing the team, and delivering an excellent standard of customer service. 

 

Main duties of the job

You will support the manager in delivering sales, developing the team, and delivering an excellent standard of customer service, promoting the Havens Hospices brand as part of the local community retail experience.

Working for our organisation

Havens Hospices provides specialist care and support for people of all ages who are living with incurable conditions and their families. Our specialist team offers a wide range of care and support options for patients and their loved ones, based on their needs and wishes. This can be in the comfort of their own home, in the hospices – Fair Havens for adults or Little Havens for children - or a combination.  

Working at Havens Hospices allows you to give the gift of time to families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.

In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.

At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.

We value diversity and welcome applications from all sections of the community.

 

Detailed job description and main responsibilities

  • Take full responsibility for managing the shop in the Shop Manager’s absence

  • To make day–to–day decisions to ensure the successful and safe trading operation of the shop.

Person specification

Essential

Essential criteria
  • GCSE or equivalent in Maths & English, or demonstrable good standard of literacy and numeracy skills
  • UK Driving Licence and access to own transport

Skills & Experience

Essential criteria
  • Good standard of IT skills, including using Microsoft Office, Teams, Outlook and Excel.
  • Experience of dealing with the public face to face and over the telephone.

Employer certification / accreditation badges

We are a Living Wage EmployerMenopause Friendly EmployerMindful employer.  Being positive about mental health.Disability confident employer

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Taylor
Job title
Area Manager
Email address
[email protected]
Telephone number
07476620292
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