Job summary
Employer heading
Administrative Assistant
Band 3
About Us
EPUT provides community health, mental health and learning disability services to support more than 3.2 million people living across Bedfordshire, Essex and Suffolk. Also:
- We are among the largest employers in the in the East of England region, with more than 10,000 staff working across more than 200 sites.
- We run the COVID-19 vaccination programme across mid and south Essex and Suffolk and north east Essex.
EPUT was formed on 1 April 2017 following the merger of North Essex Partnership University NHS Foundation Trust (NEP) and South Essex Partnership University NHS Foundation Trust (SEPT). A new leadership team was established at the Trust in 2020.
Our vision and values
Our Vision
“To be the leading health and wellbeing service in the provision of mental health and community care”.
Our Purpose
“We care for people every day. What we do together, matters”.
Our Values
- We Care
- We Learn
- We Empower
Our strategic objectives
- We will deliver safe, high quality integrated care services.
- We will enable each other to be the best that we can.
- We will work together with our partners to make our services better.
- We will help our communities to thrive.
Our services
- Mental Health Services
- Community Health Services
- Learning Disabilities Services
- Social Care
Find out more about the services we offer in our service directory.
Job overview
Are you interested in becoming a part of a dynamic team? Are you friendly, flexible and enthusiastic? Do you have an interest in improving the service that we as a District Nursing Team deliver to our patients throughout Hockley and Rochford District and beyond?
If you have answered 'Yes' to the above questions then we have the job for you!
EPUT Hockley District Nursing Team is looking for a dynamic addition to our administrative team who play an integral part in the clerical support of our District Nursing Team
Main duties of the job
- To provide administrative support to the District Nursing Service
- To provide comprehensive and effective secretarial and administrative support to the Senior District Nursing Team and frontline nursing staff within the District Nursing Team
- To communicate with internal and external stakeholders, and maintain a professional image of the Trust at all times.
- To act as the primary point of contact for the Hockley District Nursing Team for internal and external communication, screening calls/visitors as appropriate.
Working for our organisation
EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
- Season Ticket Loans
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work
- Day One Flexible Employer
The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment
Join our Staff bank
What is Staff Bank?
Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.
All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.
If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank
Detailed job description and main responsibilities
Please see attached Job description for a detailed view of main responsibilities
· To work as a member of the Directorate’s Administration Service ensuring that a high quality and efficient service is provided at all times, which may include giving support and providing cover in other areas as requested.
· To operate as a centralised administration service providing a comprehensive administration service to support clinical services and functions within the Trust’s localities.
· The Administration Assistant will ensure the timely and accurate recording of all activity across services using trust information systems.
· The post holder will require a team approach to ensure cover for absence across all services / locations and the post holder will be required, on occasion, to relocate to provide this cover.
Person specification
Education / Qualifications
Essential criteria
- Good standard of general education (Five GCSEs or equivalent, including Maths and English)
- IT skills equivalent to RSA3, NVQ2 or relevant experience of Microsoft Office packages
Desirable criteria
- European Computer Driving Licence qualification or equivalent
Knowledge
Essential criteria
- Understanding and awareness of data protection and confidentiality
- Ability to communicate routine information both verbally and in writing
- Knowledge and understanding of general administrative processes
- Knowledge of Trust information systems
Desirable criteria
- Knowledge and understanding of medical / pharmaceutical terminology
Skills / Experience
Essential criteria
- IT / Computer Literate / Able to send, manage and receive emails
- Methodical, organised approach to work with good attention to detail.
- Effective time management and ability to meet deadlines
Desirable criteria
- Previous Administrative Experience
- Previous Healthcare Experience
Personal Qualities
Essential criteria
- Customer focused, with a calm and empathetic persona, good listener, patient and diplomatic
- Ability to engage with people of varying levels of seniority
- Flexible approach to working; ability to plan, organise and prioritise own workload and use own initiative
Desirable criteria
- Ensures and understands the Trust's beliefs & that the organisational values are demonstrated and upheld
- Driving license, with access to a car and able to travel to other sites if required.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Michelle Carlow
- Job title
- Modern Matrons
- Email address
- [email protected]
- Telephone number
- 07966 792388
- Additional information
For an informal visit or for further information regarding the vacancy, please contact Michelle Carlow Modern Matron 07966 792388 or Susan Ticehurst Modern Matron 07534220478
List jobs with Essex Partnership University NHS Foundation Trust in Health Science Services or all sectors