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Job summary

Main area
Director of Operations
Grade
Band 8d
Contract
Permanent
Hours
Full time - 37.5 hours per week (on call rota)
Job ref
828-PROVIDE3247
Employer
Provide CIC
Employer type
NHS
Site
Provide Health Headquarters | 900 The Crescent | Colchester Business Park
Town
Colchester Essex
Salary
£88,168 - £101,677 per annum
Salary period
Yearly
Closing
11/11/2024 23:59

Employer heading

Provide CIC logo

Director of Operations

Band 8d

Job overview

To lead and manage services operationally within the health division. The post holder will be responsible for overseeing the delivery of services, ensuring that they are safe, sustainable and of good quality. In addition, this will include operating within the agreed financial envelope and achievement of key quality and performance indicators.

 

Operate as part of the Mid and South Essex Integrated Care Board ensuring the ongoing development of services at neighbourhood, place and system to promote collaborative partnerships that are consistently delivered to improve patient outcomes. This post holder will contribute to the wider sustainability and transformation plans relating to Mid and South Essex Community Collaborative through the contractual joint venture with NELFT and EPUT.

Main duties of the job

Ensuring that designated service meets all safety, quality and clinical governance requirements, and maintains the highest standards of professionalism

 

Balancing the need to provide the best care for the individual patient with resource constraints. Action to improve their services

Day-to day management of resources within designated service.

 

To lead their service team, in accordance with Provide competencies and values, in such a way as to increase engagement, collaboration and productivity, whilst minimising disputes and unhelpful conflict

 

Ensure services are at all times appropriately resourced to deliver the standard of care stipulated in supply agreements. In particular, to ensure that the service has sufficient staff of the right quality, they are properly trained/coached/mentored, performance is positively managed, and capability or conduct issues are properly addressed

 

Manage services within agreed operational budgets, contributing to the identification of resource requirements and ensuring that spending is controlled appropriately and spending targets met

 

Working for our organisation

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.

A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:

Vision: Transforming Lives

Values: Care, Innovation and Compassion

Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks.

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

Detailed job description and main responsibilities

·        Sharing, with fellow senior managers, responsibility for supporting the overall strategic development, quality and performance of Provide CIC and associated group organisations, joint ventures and alliance agreements, including participating fully and actively in debates and discussions that promote the sustainability of the organisations.

 

·        With the Board and other senior managers, identifying new business opportunities and developing innovative products and services to meet the needs of service users, commissioners and other stakeholders.

 

·        Ensuring the alignment of priorities and delivery of key performance objectives across the Provide Group, joint ventures and alliance agreements Articles of Association, Standing Orders, Standing Financial Instructions, the scheme of delegated authority and relevant employment legislation.

 

·        Working collaboratively with Executive Directors, Directors and Assistant Directors to model visible and inspiring leadership for staff, setting and delivering high standards of performance and behaviour, ensuring effective communications and engagement, and gaining staff commitment to move from strategy to action and the delivery of results.

 

·        Adhering to the standards and behaviours of Professional Codes of Conduct and at all times acting in a manner that reflects and promotes the values of Provide CIC.

 

·        Using your specialist knowledge and experience of own function and health and social care generally to assist colleagues and the Boards of Provide CIC and associated group organisations, joint ventures and alliance agreements to consider strategic issues and to make appropriate decisions.

 

·        Participating in the Managers on call rota.

 

·        Actively promoting and ensuring effective governance and assurance arrangements in Provide CIC and associated group organisations, joint ventures and alliance agreements

Person specification

Essential

Essential criteria
  • Clinical registration
  • 5 years senior operational experience NHS or eqv
  • proven community experience
  • evidence of management/leadership experience
Desirable criteria
  • evidence of partnership working
  • understanding of risk management

Essential criteria

Essential criteria
  • experience of on call

Employer certification / accreditation badges

Positive about disabled peopleAge positiveMINTDisability confident employerEssex Family Friendly EmployersArmed Forces CovenantQNI

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rebecca Boyes
Job title
Director of delivery and partnerships
Email address
[email protected]
Telephone number
07985758211
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