Job summary
- Main area
- Senior Administrative Assistant
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Home or remote working
- Job ref
- 338-6426531-24
- Employer
- Humber Teaching NHS Foundation Trust
- Employer type
- NHS
- Site
- Trust Head Quarters.
- Town
- Willerby
- Salary
- £22,816 - £24,336 per annum
- Salary period
- Yearly
- Closing
- 18/07/2024 23:59
Employer heading
![Humber Teaching NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/163.png)
Senior Administrative Assistant
NHS AfC: Band 3
Humber Teaching NHS Foundation Trust are proud award winners of the HSJ Provider of the Year 2019
Job overview
An opportunity has arisen for a Senior Administrative Assistant to join our Quality and Patient Safety Team. We are looking to recruit a friendly, enthusiastic, and motivated individual, with an interest in patient safety to join our team and support the daily incident reporting arrangements for Humber Teaching NHS Foundation Trust.
The successful candidate will provide senior administrative support to the wider Quality and Patient Safety team within standard procedures and will contribute to the planning and development of the service as a member of the team.
This role will work closely with the wider Patient Safety team, supporting the quality and safety agenda with a particular focus on daily incident management through the corporate incident review processes. You will need to have the ability to work as part of a team and use your initiative in day-to-day tasks along with having good communications skills to deal with incident enquiries.
There will be a requirement for this post to support the service between 8.30 am and 4.30 pm over a five-day period Monday to Friday.
Main duties of the job
The main duties of the role include:-
To undertake weekly quality review of patient safety incidents in line with Learning from Patient Safety Events national requirements.
To provide administrative to support services contribute to the planning and development of the service as a member of the team.
To generate incident reports for review at the daily corporate huddle.
To request additional information from incident reporters and to undertake further actions as identified by the corporate huddle.
To facilitate weekly huddle review meetings to confirm appropriate actions have been taken following requests made.
To support the process for requesting Initial Incident Reviews and escalating as appropriate via the corporate huddle.
To undertake huddle meeting support in the absence of colleagues.
Working for our organisation
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.
Detailed job description and main responsibilities
For further information with regards to this vacancy please see the attached Job Description and Person Specification.
Demonstrable experience of practice and procedures relevant to the area of work.
Knowledge and experience of IT systems, including Microsoft Office applications.
Experience of inputting data into systems and maintaining records.
Able to demonstrate inter-personal communication skills.
Able to plan and prioritise effectively.
Person specification
Qualifications
Essential criteria
- Advanced keyboard skills: RSA/OCR III or equivalent/Advanced ECDL
- 3 or more GCSE/O levels which must include English and Maths
- ‘A’ Level/BTEC Diploma/NVQ3 Business Administration/Customer Service or equivalent experiential learning • OR demonstrable experience within A&C field at Advanced level
Desirable criteria
- Advanced EDCL
Experience
Essential criteria
- Demonstratable experience of practice and procedures relevant to the area of work.
- Experience of preparing agendas and papers and writing minutes
- Knowledge and experience of IT systems, including Microsoft Office applications.
- Experience of inputting data into systems and maintaining records.
Desirable criteria
- Experience of using Trust IT Systems – e.g. Lorenzo, ESR, Oracle.
- Experience of use of Microsoft Teams
- Experience of use of Datix
Skills
Essential criteria
- Able to plan and prioritise effectively
- Ability to motivate others
- Ability to demonstrate ethical values and attitudes within a culture of equality and diversity • Confidential and trustworthy
Desirable criteria
- Working knowledge of wider health or social care systems, processes, policies and procedures.
Documents to download
Further details / informal visits contact
- Name
- Oliver Sims
- Job title
- Corporate Risk and Incident Manager
- Email address
- [email protected]
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