Crynodeb o'r swydd
Teitl cyflogwr
Frontline Officer
Band 2
City Health Care Partnership CIC (CHCP CIC) is an independent, co-owned Community Interest Company providing high quality local health and care services at several sites across Hull and East Yorkshire.
Commissioned by the NHS and local authorities, we are a co-owned, socially responsible business. Our profits are re-invested into our services, our staff, and the communities we work in. We employ over 2,000 people and have over 1.7m patient contacts each year across move than 50 different services.
At CHCP, we’re passionate about people and we know that you are too, that’s why we’re here isn’t it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine.
Our vision is to lead and inspire through excellence, compassion, and expertise in all that we do, and we are looking for exceptional people to work with us to provide the highest possible care to the people who use our services.
A positive work/life balance benefits both employees through improved health and wellbeing, and employers because staff are more productive and satisfied at work. Flexible working is part of a wider commitment to improve the quality of working life and we recognise that it has a positive impact on the retention of our colleagues.
We therefore support and encourage open conversations about flexible working in order to ensure that our colleagues can work in a manner that best suits their personal needs and preferences.
Local flexible working arrangements are developed in partnership between line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay. If you would like to discuss then please make contact with the recruiting manager.
PLEASE NOTE: IF YOU ARE A PERMANENT CHCP EMPLOYEE APPLYING FOR A TEMPORARY / SECONDMENT OPPORTUNITY YOU MUST ENSURE YOU HAVE APPROVAL FROM YOUR CURRENT LINE MANAGER BEFORE APPLYING. IF YOU WOULD LIKE TO DISCUSS THIS WITH HR, PLEASE CONTACT 01482 236923.
Trosolwg o'r swydd
We are seeking a motivated and customer-focused frontline worker to join our St Helens Integrated Wellbeing Team. The role will involve talking to members of the public and helping them to access our Wellbeing Services and other public health services.
Prif ddyletswyddau'r swydd
The ideal candidate will have experience of dealing with customers on the phone, be a good listener and enjoy helping clients. In return you will be joining a fantastic team of people who have varied background in public health and working with communities.
There are plenty of opportunities to be part of the development of these services, as well as packages of support and training to develop you. With opportunities for flexible hybrid working and a great teamwork ethic, CHCP is a great place to work. If you feel this is the perfect position for you, we'd love to hear from you
Gweithio i'n sefydliad
At CHCP, we’re passionate about people and we know that you are too, that’s why we’re here isn’t it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you’ll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard; at CHCP you have a real voice.
Compassion is at the heart of our business; we’re a team of nearly 2,500 colleagues who work together to deliver first-class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that’s why we have vacancies to suit everybody. No matter your role at CHCP, we’ll support you to thrive.
As the 13th largest social enterprise in the UK, we’re pioneering the move towards independent service delivery. Join us on our journey and help us make history.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please see the job description and person specification attached to this job advert for full details on the role.
Manyleb y person
Qualifications
Meini prawf hanfodol
- NVQ Level 2 in Business Administration or Customer Service or equivalent knowledge and experience
- Word processing to RSA 2 standard European Computer Driving License (EDCL) or able to demonstrate appropriate level of skill
Knowledge and Experience
Meini prawf hanfodol
- Knowledge of a range of routine administration procedures
Meini prawf dymunol
- Knowledge of stock control
- Previous experience of working with general public
- Ability to deal with potentially challenging and distressed people
- Previous NHS experience
- Previous experience of working with general public
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Nicola Cartwright
- Teitl y swydd
- Northwest Health Living Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07849562782
Rhestr swyddi gyda City Health Care Partnership CIC yn Gwasanaethau gweinyddol neu bob sector