Job summary
- Main area
- Housekeeping
- Grade
- Band 3
- Contract
- Permanent: Monday to Friday 15.30pm to 21.00pm
- Hours
- Part time - 27.5 hours per week
- Job ref
- 279-6677864-JAN25
- Employer
- 279 University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- Worthing Hospital
- Town
- Worthing
- Salary
- £24,071 - £25,674 per annum pro rata
- Salary period
- Yearly
- Closing
- 19/01/2025 23:59
Employer heading
Domestic Supervisor
Band 3
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First . In fact our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
We are looking to recruit self-motivated individual to join the Domestic Department at Worthing Hospital as a Domestic Supervisor, who can work on their own and/or as part of a team, the post holder will be responsible for managing Domestic staff on a daily basis ensuring National Cleaning Standards are upheld.
Main duties of the job
The post holder will be responsible for managing Domestic staff on a daily basis, which will include Appraisals, Health and Wellbeing Management, Monitoring Standards, Rotas, Mandatory Training.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Detailed job description and main responsibilities
Communications and Relationship skills
- Maintain the confidentiality of information about patients, staff and other health service business in accordance with Trust Policy.
- Provide effective communication and to support and facilitate all types of meetings which have relevance to the operation of the department
- To aid Hospital staff, visitors and patients when faced with difficult situations caused by third parties, following Trust policies and procedures.
- To be able to communicate sensitive issues when dealing with the deceased family using tact and respect.
- Guide and direct visitors and deal with telephone calls in a helpful and friendly manner, taking written notes of any relevant information
- To investigate and resolve complaints speedily and effectively, keeping a positive image of the department even when feedback is less than positive.
- Take a leading role in any departmental Information Technology initiatives.
- Provide advice and support to the Domestic team.
Qualifications and Experience
- As per Job Specification
Analytical and Judgemental skills
- To maintain effective and efficient records of all Domestic services, observing varying trends and evidencing them to the Senior Domestic Supervisor.
- Communicate daily with all users regarding any variation in services that may be required. Using judgement to rearrange priorities when necessary and in consultation with the Assistant Domestics Manager; implementing contingency plans as appropriate
- Understand and adhere to procedures for dealing with complaints and ensure they are dealt with promptly and sympathetically. Be capable of writing a report of an incident if required to do so.
Planning and Organisational skills
- Attend daily briefing meeting with the Senior Domestic Supervisor, and liaise with other Supervisors. To ensure operational continuity and appraise colleagues of any human resource, disciplinary or logistical problems
- Respond to the bleep and subsequent messages, deploying staff appropriately.
- Planning / scheduling of rosters and appropriate annual leave within the team to ensure the service is well covered at all times.
Person specification
Experience
Essential criteria
- Level NVQ 3 in a management discipline or equivalent experience
- Experience of supervising a multi-disciplined work force. Knowledge of various cleaning methods including Hydrogen Peroxide.
Desirable criteria
- IOSH
- Experience in the role of a Domestic Assistant or equivalent front line service
Skills
Essential criteria
- Develop and maintain good communication with people, and at all levels about difficult matters and / or in difficult situations Being aware of the disposition of patients and visitors and using appropriate communication
- Ability to assess how to safely transport hospital equipment and utilise appropriate manual handling techniques. Assess and understand technical equipment (ie Hydrogen Peroxide Cleaning ) Understanding of Health & Safety and Environmental Regulations for safe transfer of patients and in general terms relating to visitors and staff.
- Ability to prioritise work Ability to understand rosters / rotas Ability to plan ahead and assess positions in terms of maintaining storage areas
Equality, Diversity & Inclusion
Essential criteria
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role).
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sarah Pragnell
- Job title
- Assistant Head of Domestics
- Email address
- [email protected]
- Telephone number
- 01903 205111
- Additional information
Housekeeping Office ex 85676
List jobs with 279 University Hospitals Sussex NHS Foundation Trust in Support Services or all sectors