Job summary
- Main area
- Endoscopy
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time - 23.75 hours per week
- Job ref
- 279-7130361-APR25
- Employer
- 279 University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- Worthing Hospital
- Town
- Worthing
- Salary
- £24,169 per annum, pro rata
- Salary period
- Yearly
- Closing
- 04/05/2025 23:59
Employer heading

Endoscopy Receptionist
Band 2
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First . In fact our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
We are looking for a dynamic receptionist to join our team in Endoscopy at Worthing Hospital. This is a part time role 28.75hrs per week comprising of Monday to Thursday 8.15am to 1pm and Friday 8.15am to 5pm with 30minute lunch break.
Main duties of the job
To provide an effective day to day reception/clerical support to facilitate the smooth running of the Endoscopy admissions services on a day to day basis under the direction and supervision of senior colleagues. This job role covers; data entry to facilitate patient procedures and outpatient appointment bookings, the movement of case notes around the Trust and reception duties. This role involves face to face contact with patients, consultants and various Trust staff so a professional attitude is required at all times along with a strong eye for attention to detail.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Detailed job description and main responsibilities
To provide an effective day to day reception/clerical support to facilitate the smooth running of the Endoscopy admissions services on a day to day basis under the direction and supervision of senior colleagues. This job role covers; data entry to facilitate patient procedures and outpatient appointment bookings, the movement of case notes around the Trust and reception duties. This role involves face to face contact with patients, consultants and various Trust staff so a professional attitude is required at all times along with a strong eye for attention to detail.
Person specification
Experience/Qualifications
Essential criteria
- Good general education, GCSE's or equivalent, previous keyboard/computer skills. NHS experience. Previous 12 months experience in relevant role. Proven experience dealing with patient/customer either face to face or telephone. Knowledge of the PAS system, good understanding of post from JD.
Patient/Client Care
Essential criteria
- Ability to show empathy and understanding. Ability to maintain professionalism when interacting with patients and staff. Demonstrates values and behaviours that supports the Trust vision. Excellent telephone manner, good verbal communication and team player. Experience of working in a busy environment with conflicting priorities. Ability to use computer more or less continuously.
Equality, Diversity, and Inclusion
Essential criteria
- Evidence of having championed diversity in previous roles (as appropriate to
- Evidence of having undertaken own development to improve understanding of equalities issues
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Aisha Bird
- Job title
- Worthing Endoscopy Co-ordinator
- Email address
- [email protected]
- Telephone number
- 01903 285259
- Additional information
Kirsty Setford x35089
Lesley Hutson x86429
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