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·       Ensuring that information and/or assistance is provided to relevant team members across the Clinical Outcome & Effectiveness portfolio.

·      To assist in the assessment, production and dissemination of information supporting developments in line with Trust Clinical Governance arrangements.

·       To carry out day-to-day operation of the administration for the Clinical Outcomes & Effectiveness Portfolio and provide effective and efficient administrative support for the staff working in the service.

·      To maintain the resources of the Clinical Outcomes & Effectiveness Portfolio, this may include internal library and files. To support the administration of relevant software(s) used within Clinical Outcomes & Effectiveness.               

     Prepares data reports for oversight groups e.g. for the Clinical Document Approval Group, Clinical Outcomes and Effectiveness Team meetings.

Extracts data as needed from designated data sources for Clinical Outcomes & Effectiveness, being carried out by a clinical directorate or service or for organisation-wide or high-profile clinical audits in the organisation.   

Contributes to assessing risks to systems, processes and the work environment relating to the Clinical Outcomes & Effectiveness   

Contributes to identifying risks in the workplace and to reporting of incidents, near misses and hazards.

Proposes changes to work practices and policies, in terms of the implementation of any new or existing software

Contributes as a team member to supporting other Clinical Outcomes & Effectiveness staff employed in the organisation to carry out the organisation’s Clinical Outcomes & Effectiveness strategy.       

Contributes to the development and documentation of systems and processes used by the staff working in the Clinical Outcomes & Effectiveness service.

Assists in the development and management of project plans.  Assists in communicating, developing, and implementing project plans for the purpose of clinical audit.

Maintains and updates, as needed, policy and procedure manuals, publications, reports, and other documents used by the Clinical Outcomes & Effectiveness service.

·       Responds courteously and promptly to telephone, email or intranet enquirers to the clinical outcomes & effectiveness service and keeps accurate records of communications.

·       Follows up as needed, to ensure that enquiries have been fully responded to and enquirers are satisfied with their interaction with the clinical outcomes & effectiveness service.

·        Disseminates correspondence, reports and other documents related to clinical effectiveness as needed, contacts clinical, managerial and technical staff as needed to arrange meetings or participation in other events.

     Provides administrative support for meetings of the clinical outcomes & effectiveness staff and for meetings of committees or groups related to clinical effectiveness, arranging venues and hospitality as needed.

     Explains the  organisation’s  policies  on   confidentiality,   the   protection   and   use   of  personal information, the use and disclosure of information, the use of computer equipment and IT- generated information in relation to Clinical Outcomes & Effectiveness information to staff working in the organisation as needed.      

Serves as a role model for maintaining confidentiality and adhering to the requirements of information governance and data protection, whether patient care-related or organisation information.

Maintains and updates electronic and any other notice boards related to the Clinical Outcomes & Effectiveness service. Design and update Staff net on a regular basis. 

Supports the preparation of Clinical Outcomes & Effectiveness reports and presentations as needed.

Takes and prepares agenda, minutes at meetings as needed.

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