Job summary
- Main area
- Assistant Practitioner
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Job share
- Flexible working
- Job ref
- 374-KN084-A
- Employer
- East Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- Cross Site
- Town
- Hastings
- Salary
- £26,530 - £29,114 per annum, pro rata
- Salary period
- Yearly
- Closing
- 01/10/2024 23:59
Employer heading
AHP Associate Practitioner - Duty Coordinator for UCR/VW
Band 4
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
In 2020 the Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
In the summer of 2020, the Trust launched its ambitious ‘Building for our Future’ (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come.
We provide safe, compassionate and high quality hospital and community care to over half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £650 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 8,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
In 2020 the Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. Conquest Hospital and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’.
Our two acute hospitals have emergency departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. Our centre for trauma services and obstetrics is at Conquest Hospital, while our centre for urology and stroke services is at Eastbourne DGH. At Bexhill Hospital we offer a range of outpatient, day surgery, rehabilitation and intermediate care services. At Rye, Winchelsea and District Memorial Hospital we offer outpatients, rehabilitation and intermediate services. At Uckfield Community Hospital we provide day surgery and outpatient care.
In the community, we deliver services that focus on people with long term conditions living well outside hospital, through our integrated locality teams working with district and community nursing teams. Community members of staff also provide care to patients in their homes and from a number of clinics, health centres and GP surgeries.
Job overview
A new opportunity has been developed for a Duty Coordinator to work within the Urgent Community Response team supporting the Allied Health Professionals across the Virtual Ward and Urgent Care pathways.
The Virtual Ward forms part of the Urgent Community Response (UCR) team. We are a 7-day service that supports acutely unwell patients who would otherwise be in a hospital bed, supporting both early discharge from hospital and admission avoidance. The team responds to the needs of patients in the place they call home. The allied health professions within the team are Occupational Therapy, Physiotherapy, Dietetics and Speech and Language Therapy.
We require a dynamic individual to play a vital role in supporting the Allied Health Professional team. This will involve the triage and prioritisation of referrals, completing wellbeing calls and providing support with urgent therapy visits for assessment, equipment provision and rehabilitation of patients.
You should be confident, proactive and have excellent communication skills with a passion for patient care, with drive, enthusiasm, and talent to develop services to support patients to remain at home where possible.
Main duties of the job
The post holder will have previous experience in a clinical health setting. You will be part of a highly supportive team using an inter-professional model to support a broad range of patients. You will be supported with continuing professional development and clinical supervision.
As a Band 4 Duty Co-ordinator you will:
Work as part of a team but also be confident in working autonomously
Lead in therapy referral triage
Support the co-ordination of patient management by allocating visits and managing effective admission / discharge services and identifying and completing appropriate onward referrals
Work flexibly to visit patients in their own homes, carrying out basic assessments and treatment plans, and supporting therapists with their patient caseload as required.
The ability to travel around the county in is essential
Working for our organisation
We are proud to provide ‘Outstanding’ care and be a great place to work.
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.
In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.
In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position, please do not hesitate to contact us.
Person specification
Qualifications
Essential criteria
- Good level of general education including A levels and GCSE or equivalents including functional skills level 2
- An advanced / higher level apprenticeship for example AP apprenticeship or similar and / or NVQ level 4 in relevant subject or equivalent level of knowledge and experience
Desirable criteria
- Care certificate
Experience
Essential criteria
- Able to demonstrate substantial experience in health and care settings including in the relevant field of work.
- Experience of computerised record systems
- Evidence of interprofessional working
Desirable criteria
- Demonstrate the values of the NHS and commitment to personal and professional development
Skills
Essential criteria
- Comprehensive communication skills in person, on the telephone and in writing to develop effective therapeutic relationships.
- Accuracy and attention to detail. Ability to organise, prioritise and delegate workload. Time management skills
- An understanding of the effects of illness or injury on physical, psychological and social function
Desirable criteria
- Knowledge and experience of prescribing a range of equipment, it’s use and application.
- Therapeutic handling skills
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Elaine Hayes
- Job title
- AHP Team Lead
- Email address
- [email protected]
- Telephone number
- 07813351025
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