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Job summary

Main area
Administration and Clerical
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week
Job ref
374-KN054-A
Employer
East Sussex Healthcare NHS Trust
Employer type
NHS
Site
Conquest Hospital
Town
Hastings
Salary
£22,383 per annum, pro rata
Salary period
Yearly
Closing
01/08/2024 23:59

Employer heading

East Sussex Healthcare NHS Trust logo

Interface Services Administrator Virtual Wards/UCR

NHS AfC: Band 2

Job overview

An opportunity has arisen for an administrator to join  the Urgent Community Response Service  within the Community Health and Integrated Care Division at Conquest Hospital.

The post holder will provide support across the Interface Services. The Interface Services include several teams comprising of Therapists, Nurses, Health Care Assistants and Integrated Support Workers.  Together the Interface Services provide urgent and timely support to patients in their own homes in order to prevent unnecessary hospital admission, or alternatively provide additional assessment and support to facilitate a timely hospital discharge for patients in hospital.

Main duties of the job

The post holder will provide valuable administrative support to these teams, with responsibility for a range of tasks including; answering phones, managing the ordering of uniform, clinical stock, PPE and office supplies, managing staff personnel files, supporting with data extraction and contributing to daily reports, as well as providing ad hoc administrative support to staff as required. The post holder will work closely with administrative colleagues as well as Team Leads and Service Managers in order to contribute to efficient and effective processes across the services.

Working for our organisation

We are proud to provide ‘Outstanding’ care and be a great place to work

We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by  7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.

In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.

In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

Detailed job description and main responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person specification

Qualifications

Essential criteria
  • Educated to GCSE level or equivalent including A*-C Maths and English
Desirable criteria
  • Recognised IT and/ or typing qualification

Experience

Essential criteria
  • Previous administrative experience in a busy office environment
  • Record keeping and filing systems
  • Experience extracting & manipulating data to produce reports
Desirable criteria
  • Prioritisation of workload
  • Experience working in a multi-disciplinary environment
  • Previous NHS or Adult Social Care administration experience

Knowledge/Skills

Essential criteria
  • Knowledge of data protection and confidentiality
  • Good organisational skills
  • Working knowledge of Microsoft Office (in particular Outlook, Word and Excel)
Desirable criteria
  • Familiarity with medical / technical / other relevant terminology

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyDisability confident leaderImproving working livesArmed Forces Covenant (Silver Award)Care quality commission - GoodNational Preceptorship for Nursing Quality Mark

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Stacey Burgess
Job title
Operational Delivery and Development Officer
Email address
[email protected]
Telephone number
0300 1315603
Additional information

ext 776330

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