Job summary
Employer heading
Health Visiting Information Analyst
NHS AfC: Band 5
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
In 2020 the Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
In the summer of 2020, the Trust launched its ambitious ‘Building for our Future’ (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come.
We provide safe, compassionate and high quality hospital and community care to over half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £650 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 8,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
In 2020 the Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. Conquest Hospital and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’.
Our two acute hospitals have emergency departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. Our centre for trauma services and obstetrics is at Conquest Hospital, while our centre for urology and stroke services is at Eastbourne DGH. At Bexhill Hospital we offer a range of outpatient, day surgery, rehabilitation and intermediate care services. At Rye, Winchelsea and District Memorial Hospital we offer outpatients, rehabilitation and intermediate services. At Uckfield Community Hospital we provide day surgery and outpatient care.
In the community, we deliver services that focus on people with long term conditions living well outside hospital, through our integrated locality teams working with district and community nursing teams. Community members of staff also provide care to patients in their homes and from a number of clinics, health centres and GP surgeries.
Job overview
An exciting opportunity has arisen to join to join the Integrated Early Help (0-19) Service.
Do you have experience of data analysis for service improvement and excellent Microsoft Office package skills, in particular Excel and Word. If so, then this role would suit you and you can join a supportive team of like-minded people as an Information Analyst supporting the work of the Health Visiting Team, who are part of the Integrated Early Help Service. This role will be working within the Integrated Early Help Data team and will be based at Hailsham Family Hub.
Main duties of the job
The role covers a wide variety of tasks; training and assisting users to ensure data quality, producing regular performance reports for a wide audience. It involves analysis of data and presentation of complex information in accessible and visual formats using Microsoft Excel and other data analysis software. A fuller description can be found in the Job Description.
We are looking for candidates who have experience of data analysis for service improvement and excellent Microsoft Office package skills, in particular Excel and Word. You will be able to organise your own workload to meet the demands of a reactive and busy environment and you should be flexible and self-motivated with the ability to work independently as well as a member of a team. You need to be a great communicator, able to talk to partners and managers as part of an integrated Early Help Service which includes Health Visiting colleagues.
Knowledge and recent experience using SystmOne, experience of producing reports using Structured query Language (SQL) is require and any experience of Tableau software would be advantageous.
Working for our organisation
We are proud to provide ‘Outstanding’ care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.
In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.
In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position, please do not hesitate to contact us.
For more information about the 0-19 Early Help service see the following links.
Health visiting in East Sussex
Person specification
Qualifications
Essential criteria
- Evidence of good general education to GSCE Grace C (4) or above, including Maths & English
- NVQ Level 3 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification
- Evidence of continued professional development in relevant subject
Desirable criteria
- ECDL or recognised IT qualification
- NVQ Level 4 in Business Administration or alternative relevant subject
Experience
Essential criteria
- Significant amount of administration experience in a busy office environment within the NHS or other similar organisation
- Experience of working in a non-routine environment, with demonstrable evidence of problem solving and resolving issues as they arise
- Experience of working in a customer facing environment, resolving queries and using initiative to ensure service delivery
- Experience of leading projects or managing change
- Able to deal with sensitive information with tact, diplomacy and understanding
- Previous experience of Microsoft Office – Word, Excel and Outlook
- Experience of working with Systmone or other customer/patient record system
- Experience of managing and prioritising own workload
Desirable criteria
- Previous experience of working in the NHS in an administration role
- Use of computerised record system
- Experience of supervising a team
- Experience of working in a Health Visiting team
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Robyn Bridger
- Job title
- Business Support Manager
- Email address
- [email protected]
- Telephone number
- 07967380352
- Additional information
Jo Goldfinch - Operations Manager
07825926561
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