Job summary
Employer heading
People Experience Admin Assistant
NHS AfC: Band 3
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
In 2020 the Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
In the summer of 2020, the Trust launched its ambitious ‘Building for our Future’ (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come.
We provide safe, compassionate and high quality hospital and community care to over half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £650 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 8,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
In 2020 the Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. Conquest Hospital and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’.
Our two acute hospitals have emergency departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. Our centre for trauma services and obstetrics is at Conquest Hospital, while our centre for urology and stroke services is at Eastbourne DGH. At Bexhill Hospital we offer a range of outpatient, day surgery, rehabilitation and intermediate care services. At Rye, Winchelsea and District Memorial Hospital we offer outpatients, rehabilitation and intermediate services. At Uckfield Community Hospital we provide day surgery and outpatient care.
In the community, we deliver services that focus on people with long term conditions living well outside hospital, through our integrated locality teams working with district and community nursing teams. Community members of staff also provide care to patients in their homes and from a number of clinics, health centres and GP surgeries.
Job overview
An opportunity to join the People Engagement Team and support the People Experience Manager, and the People Engagement Leads by providing high quality administrative and organisation support on a range of people experience and engagement initiatives and workstreams.
Main duties will be to provide administrative support to the Corporate Induction and Appraisal programmes for all who join and work at East Sussex Healthcare NHS Trust .
This role will be based at Eastbourne DGH with some cross site cover needed when necessary to cover leave. This will be known in advance. Flexibility with working days and hours.
Main duties of the job
To provide administrative support to the Corporate Induction and Appraisal programmes.
The postholder will have contact with a wide variety of individuals of differing bands and staff groups and therefore tact, diplomacy and sensitivity are essential pre-requisites for this post.
The postholder will work as part of the wider administrative team but also work independently, managing their workload and regularly prioritising and planning their workload to meet service need and demands of the role.
Working for our organisation
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at Conquest Hospital and Eastbourne District General Hospital, staff restaurants and on-site staff accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available for a small administration fee.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person specification
Qualifications
Essential criteria
- Good general level of education to GCSE level C or equivalent with English and Maths
Desirable criteria
- Shorthand/speedwriting qualification
Experience
Essential criteria
- Good knowledge of administrative procedures, acquired through training and/or previous experience of working in an administrative environment
Desirable criteria
- Experience of working in a large complex organisation
Skills
Essential criteria
- Excellent time management and organisation skills with ability to organise self
Desirable criteria
- Knowledge of Evotix ASSURE risk management software
Documents to download
Further details / informal visits contact
- Name
- Melanie Adams
- Job title
- People Experience Manager
- Email address
- [email protected]
- Telephone number
- 03001314500
- Additional information
Happy to be contacted for an informal chat about the role.
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