Job summary
- Main area
- Administrator
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Mon - Fri will consider part time, minimum of 30 hours)
- Job ref
- 374-LB4087
- Employer
- East Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- Base options to be discussed at interview, regular travel will be required to alternative bases across East Sussex
- Town
- Cross Site
- Salary
- £22,816 - £24,336 per annum, pro rata
- Salary period
- Yearly
- Closing
- 23/07/2024 23:59
Employer heading
Health Visiting Team Administrator
NHS AfC: Band 3
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
In 2020 the Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
In the summer of 2020, the Trust launched its ambitious ‘Building for our Future’ (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come.
We provide safe, compassionate and high quality hospital and community care to over half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £650 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 8,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
In 2020 the Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. Conquest Hospital and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’.
Our two acute hospitals have emergency departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. Our centre for trauma services and obstetrics is at Conquest Hospital, while our centre for urology and stroke services is at Eastbourne DGH. At Bexhill Hospital we offer a range of outpatient, day surgery, rehabilitation and intermediate care services. At Rye, Winchelsea and District Memorial Hospital we offer outpatients, rehabilitation and intermediate services. At Uckfield Community Hospital we provide day surgery and outpatient care.
In the community, we deliver services that focus on people with long term conditions living well outside hospital, through our integrated locality teams working with district and community nursing teams. Community members of staff also provide care to patients in their homes and from a number of clinics, health centres and GP surgeries.
Job overview
We are looking for dedicated Team Administrators who can be part of an evolving administration team, you’ll play a key role in our Health Visiting Team.
The successful post holder will be employed by East Sussex Healthcare Trust but be part of the Integrated Early Help Service 0 -19 Service (East Sussex Healthcare Trust and East Sussex County Council).
The role is fast paced, requiring resilience, accuracy, and the ability to work under pressure. Confidentiality must be maintained at all times and being a good communicator is also key.
This is a great opportunity to take on a rewarding role, if you are an enthusiastic individual who is keen to join our team and support our teams and Clients on a daily basis then we want to hear from you.
Main duties of the job
The successful candidates will provide systems administration support as part of the administration team. Support offered will be face-to-face and virtual for clinical staff, as directed by the Senior Admin, Operational Support Officer, and Business Support Manager.
You will be working as part of a rota which will include being on Duty in our two Duty offices.
It is essential that you are able to demonstrate good interpersonal, verbal and written skills and have a "can do" positive attitude.
You will have a good level of IT literacy (including Excel) as you will be using multiple software packages including SystmOne.
This role will keep you both challenged and busy as you work closely with colleagues to support the clinical team.
Potential applicants should ensure they evidence all the essential criteria in their application.
Working for our organisation
We are proud to provide ‘Outstanding’ care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.
In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.
In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position, please do not hesitate to contact us.
For more information about the 0-19 Early Help service see the following links.
Health visiting in East Sussex
Person specification
Qualifications
Essential criteria
- Good general level of education AI including Maths and English (grade C/4 and above)
- Educated to NVQ3 in administration or equivalent level of knowledge and experience
Desirable criteria
- ECDL or an equivalent recognised IT qualification
Experience
Essential criteria
- Previous experience of Microsoft Office – Word, Excel and Outlook
- Previous experience of working in a busy office environment
- Experience of working with the general public in a customer service role
- Experience of inputting to databases, spreadsheets and/or other IT Systems and business applications used in the office environment
Desirable criteria
- Previous experience of working in the NHS
- Experience of Systmone
Skills / Knowledge / Abilities
Essential criteria
- Excellent communication skills, both written and verbal, to communicate with a range of patients, colleagues and stakeholders
- Ability to make decisions in a constantly changing environment using judgement to deal with queries or escalate where necessary
- Minute taking skills
- Able to work on own using initiative within guidelines
- Flexible and adaptable, able to take direction and instruction for others
- Ability to maintain confidentiality at all times
Other
Essential criteria
- Ability to travel between bases on a weekly basis in an efficient and timely manner
- Evidence that personal behaviour reflects Trust Values
- Reliable work record
Employer certification / accreditation badges
.png "National Preceptorship for Nursing Quality Mark")
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Robyn Bridger
- Job title
- Business Support Manager
- Email address
- [email protected]
- Telephone number
- 07967380352
- Additional information
Hollie March,
Operational Support Officer,
07855088079
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