Job vacancy: Pay Care Coordinator, 279 University Hospitals Sussex NHS Foundation Trust, Chichester

Job summary

Main area: Human Resources
Grade: Band 4
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 279-6418183-JUN24

Employer: 279 University Hospitals Sussex NHS Foundation Trust
Employer type: NHS
Site: St Richard's Hospital
Town: Chichester
Salary: £25,147 - £27,596 per annum
Salary period: Yearly
Closing: 11/07/2024 23:59

Pay Care Coordinator

Band 4

About our Trust

At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

Our hard-working, talented and dedicated people work together towards a common goal – to always put our Patient First . In fact our mission is summed up by our ‘where better never stops’ motto and you will play a part in driving us forwards and in improving the lives of patients across Sussex.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Detailed job description and main responsibilities

Following initial contact with the ICS payroll hub, support the Pay Care Team Leaders in their work of acting as a named point of escalation for second line pay issues, these will relate to UHSussex systems and processes.
Ensure that logs and records are maintained regarding pay issues and that there are robust methods to monitor and track the progress of pay escalations.
Support and assist Pay Care Team Leaders to resolve pay issues, acting as a trouble shooter, liaising with other teams and departments to understand the route cause of the issue and agree timely resolution.
Integrate the NHS Electronic Staff Record (ESR) system to build an accurate picture of an employees pay status understanding the full nature of the pay issue.
Apply NHS agenda for change terms and conditions and apply these to individuals.
Maintain an up to date awareness of NHS agenda for change and medical terms and conditions of service.
Maintain a good understanding of internal HR processes and systems that relate or have an intendency with pay.
Where required, support the CHAPS payment process liaising with the Workforce Services Team Manager and Workforce Services and Systems Manager as necessary.
Support the authorisation process for SUPP payments within agreed framework.
Support service improvements using lean methodology and the Trust’s patient first model.
Fully embrace and lead a culture of continuous improvement.
Develop an awareness and working knowledge of all workforce related systems that have links to pay for example rostering, ESR and expenses.
Assist in collating regular reports and analysis of pay issues, presenting these in various forums.
Any other additional duties or projects as directed by the Workforce Services Delivery Manager.

Financial Management

Work in accordance with financial systems and processes related to ESR and pay.
Ensure that people and financial resources are used appropriately and that financial decisions represent value for money within the workforce services team.
Comply with the Trust’s financial standing instructions.

- See Job Description and Person Specs for full details.

Person specification

Qualifications

Essential criteria

Educated to A level or equivalent professional experience
Experience of HR processes.
Experience of HR systems.
Experience of supporting the process of managing highly continuous issues for example pay or terms and conditions of service.

Desirable criteria

CIPD qualification
NHS HR experience

Skills

Essential criteria

ESR technical knowledge. Highly analytical approach
Trouble shooting with the ability to identify process failures.
Basic understanding of continuous improvement and service development

Desirable criteria

Allocate rostering

EDI

Essential criteria

Evidence of having undertaken own development to improve understanding of equalities issues
Evidence of having championed diversity in previous roles (as appropriate to role).

General information for applicants

As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check . We make offers in line with the Rehabilitation of Offenders Act 1975.

Applications for Skilled Worker sponsorship are welcome for those that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker.

Please apply as early as you're able for this role. In the event of exceptional interest we may close adverts earlier than specified.

UHSussex reserves the right to close the role early if we receive a high volume of applications

Further Information

For help with the application process for non medical vacancies only, please contact the Resourcing Team by Email: [email protected]

Documents to download

Apply online now

Further details / informal visits contact

Name: Lorna Gregory
Job title: Workforce Services Delivery Manager
Email address: [email protected]
Telephone number: 01243 788122
Additional information: ext 32148

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Job summary

Employer heading

Pay Care Coordinator

Band 4

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Desirable criteria

Skills

Essential criteria

Desirable criteria

EDI

Essential criteria

Employer certification / accreditation badges

Documents to download

Further details / informal visits contact

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