Job summary
- Main area
- e-Rostering
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 150-SN0120-COR-A
- Employer
- Sussex Community NHS Foundation Trust
- Employer type
- NHS
- Site
- Brighton General Hospital
- Town
- Brighton
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- 14/07/2024 23:59
Employer heading
e-Rostering Officer
NHS AfC: Band 4
Job overview
Are you ready to be a part of a groundbreaking initiative? Sussex Community NHS Foundation Trust is embarking on an innovative journey to implement e-Rostering across our entire organisation, and we are looking for a dynamic e-Rostering Officer to join our team!
- Supporting the Rollout: Lead the implementation of the e-Rostering system across all staff groups within the Trust. Your efforts will ensure a smooth and efficient transition for every department.
- System Configuration: Build and configure the e-Rostering system to meet the unique needs of each department, tailoring it for optimal performance and usability.
- Engagement and Promotion: Collaborate with department managers to engage their teams and highlight the numerous benefits of e-Rostering, fostering a culture of innovation and efficiency.
- Training and Documentation: Provide comprehensive training to department managers and staff, creating clear and useful training materials to support the implementation process.
- Progress Reporting: Keep track of implementation progress, report on specific projects, and escalate any issues to ensure swift resolutions.
- Stakeholder Engagement: Participate in stakeholder engagement activities, attend meetings with the system supplier, and document implementation details for accountability.
- Implementation Team Collaboration: Work closely with the wider implementation team to facilitate and organize relevant meetings, ensuring cohesive and effective teamwork.
Main duties of the job
You will be supporting the implementation of a new e-Rostering solution to Sussex Community, delivering comprehensive training and configuration to ensure the system meets the needs of the services and complies with Trust requirements.
You will be actively involved in the systems development, implementation and facilitation for successful change and benefits realisation across the organisation.
You will work closely with services to undertake deep dives on their rostering practices and set ups, highlight areas of poor practices and making recommendations for best practice.
Feeding back ideas for development to be discussed with the e-Rostering provider. Supporting the implementation of any developed ideas within the Trust and pushing for higher user adoption and acceptance.
Deal with issues quickly as they arise, using creativity to find workarounds and solutions to problems. Provide first and second line support to system users regarding all aspects of the software, including user accounts, payroll queries, contractual changes and Rostering policy.
Working for our organisation
We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
- Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
- Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
- Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
- Excellent training and development opportunities
- Research opportunities
- Cost-effective workplace nurseries in Crawley, Hove and Brighton
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
- Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
- Located in stunning Sussex, with easy access to the South Downs and the coast
- Access to a wide range of benefits and discounts for NHS staff
Detailed job description and main responsibilities
This role is perfect for someone who is enthusiastic about technology, passionate about improving healthcare processes, and eager to make a tangible impact on our community. If you are ready to take on a challenge and be a part of something transformative, we want to hear from you!
Join us at Sussex Community NHS Foundation Trust and be a driving force in our e-Rostering journey. Apply today and help us shape the future of healthcare workforce management
- Support the implementation of the e-Rostering solution across the Trust involving comprehensive training and configuration to ensure the system meets the needs of unit managers and complies with Trust requirements.
- Maintain databases, contribute to the test of planned upgrades and maintain user accounts and system rights.
- Investigation, reporting and resolution of faults and issues, escalating to line manager as required.
- To provide first and second line support to system users regarding all aspects of the software, including user accounts, payroll queries, contractual changes and roster policy.
- Exercise judgement and initiative in referring issues to relevant partners in the absence of their senior colleagues.
- Advising on the most appropriate tools and reports for system users, and how to access these.
- Contribute to and develop a knowledge centre for the use of the system.
- To be aware of the NHS Agenda for change terms and conditions of employment and to ensure that the working patterns in the system are compliant.
- Working closely with their line manager to ensure the Trust obtains maximum benefit from the ongoing utilisation of the system through a programme of education and sharing of best practice.
- Active involvement in the systems development, implementation and facilitation for successful change and benefits realisation across the organisation.
- The post holder will support the roll out of any future modules which may be added to the e-Rostering system.
- To be aware of any potential canges to Trust processes and workflow and to report up any impacts this may have on the system.
- To liaise with other team member to ensure a consistent service approach is maintained.
- Provide data on an ad hoc basis as required by senior managers, clinicians , unit manager and their deputies including revising establishments and interpreting this into staffing demand.
- Deal with issues quickly as they arise, using creativity to find workarounds and solutions to problems where the system might not quite meet their needs. Escalate issues to their line manager in a timely manner ensuring good record keeping is adhered to for audit purposes.
- Mentoring colleagues within the temporary workforce service to improve their skills and become effective team players.
- Become conversant with and provide expert advice, guidance and training on the e-rostering system.
- Understand the clinical governance requirements for all areas to ensure rosters are being planned accordingly.
Person specification
Qualifications
Essential criteria
- Educated to diploma level or relevant equivalent experience
Desirable criteria
- Understanding of relevant legislation inclurding employment law and data protection, through training and experience
Experience
Essential criteria
- Experience of utilising and maintaining administration proecsses both manual and electronic
- Experience of producing documentation to a high standard
- Experience of managing own workload and supporting others in a team environment to ensure that service standards are maintained
- Experience of using and maintaining IT systems e.g. e-Rostering
Desirable criteria
- Experience of delivering training
- Experience of supporting and advising managers of e-Rostering systems or rostering guidelines
- Experience of working within a Human Resources and/or resourcing environment
Skills and Knowledge
Essential criteria
- Ability to use microsoft packages ushc as Word, Excel and Outlook
- Demonstrates an ability to be an effective team player
- Excellent written communication skills
- Ability to prioritise work and manage time effectively.
- Ability to work to tight deadlines to meet competing demands.
- Ability to collate information and data accurately.
- Ability to build effective working relationships with staff at all levels of the organisation.
- Ability to work sometimes without direct supervision to a high standard.
Desirable criteria
- An understanding of the e-Rostering service from a customer’s point of view – end users, line managers, HR Managers.
- Ability to generate reports from e-Rostering, ESR and other sources to monitor activity.
Other
Essential criteria
- Ability to travel across a large geographic region to respond to organisational demands.
- Contribute to an environment where a diverse range of experiences and backgrounds are valued, discrimination is discouraged and people are encouraged to achieve their potential.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Cameron Robertson
- Job title
- Operatoinal Manager - Workforce Deployment
- Email address
- [email protected]
- Telephone number
- 07435 733118
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