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Job overview

Would you like to join our supportive, hardworking and caring, recently merged, Podiatry North and Brighton and Hove team?

We will provide you with 1:1 training to ensure that you are both confident and competent with all required of you.

You will have peer support and 1:1s with admin team meetings where your thoughts and input will be heard and valued.

The Brighton and Hove Podiatry team is looking for an experienced and motivated administrator to provide admin support at Brighton General Hospital. It is a permanent,  22.5 hour a week role and your working days would be weekdays only. Free onsite car parking is available.

Podiatry use SystmOne for booking appointments, checking waiting lists, entering referrals, and caseload management. Previous experience would be ideal, but not imperative as full training will be given on-site.

The role is very much patient facing with daily interaction both face to face and on the telephone, experience of dealing with the public on a professional level is ideal.

Podiatry prides itself on providing the best care it can to patients, providing enhanced care to those who are at moderate or high risk for developing complications as well as those with active ulceration.

Admin are a hugely important part of our service and along with our diligent, professional and hardworking clinicians are a very much valued part of our team.

Main duties of the job

Main duties of the job

1.) Receive callers and visitors to the service. Responds to queries and requests for information within set procedural guidelines.

2.) Regularly checks on the tidiness and cleanliness of the office environment and takes action to ensure any problems are resolved.

3.) Reports any building or equipment maintenance problems to the Trust’s Estates Helpline.

4.) Formats letters, reports and presentations to a high standard of accuracy and visual attractiveness.

5.) Carries out or organises photocopying.

6.) Ensures incoming or outgoing post is processed promptly.

7.) Places orders for stationary and other office supplies. Ensures requisitions and invoices are checked and approved by an appropriate manager.

8.) Manages referrals into the service and books patient appointments

9.) Monitors waiting lists and ensures patients are booked follow up appointments

10.) Attends team meetings and takes minutes.

Working for our organisation

We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.

Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.

We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.

Why work for us?

• Positive 2022 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
• Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
• Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
• Excellent training and development opportunities 
• Research opportunities
• Cost-effective workplace nurseries in Crawley, Hove and Brighton
• Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
• Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
• Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
• Located in stunning Sussex, with easy access to the South Downs and the coast
• Access to a wide range of benefits and discounts for NHS staff