Job summary
Employer heading
Image Support Worker
Band 3
Job overview
A vacancy has arisen for an enthusiastic Clinical Support Worker to join the Diagnostic Imaging Team at Bognor War Memorial Hospital. The post involves supporting the Radiographers and maintaining departmental workflow on a daily basis, preparing and assisting patients in advance of their X-ray or Ultrasound clinics and chaperoning patients during a range of examinations. Patient care and maintaining dignity and privacy is essential part of this role so experience in a previous healthcare setting is essential
The post will also involve administration duties when required assisting at the imaging reception desk, making appointment bookings and dealing with patient enquires
Daily and weekly duties include ensuring that the rooms are prepared for examination and cleaned after use, keeping cleaning records and maintaining and ordering clinical supplies to ensure availability and suitability of stock at all times.
Training will be provided for the essential IT Radiology and ordering systems used regularly in department - good computer skills will be essential
Main duties of the job
To support the Radiographers and administrative staff in the execution of their daily duties by maintaining the workflow in the department. To prepare and assist patients in changing for their examination. To correctly identify patients and ensure that they are ready in timely manner in advance of their examination observing patient dignity and privacy.
To chaperone the patients during ultrasound examinations with Consultants and Sonographers. To correctly identify the patients and ensure they are ready in advance of their examination. To assist the patient during the examination as required ensuring dignity at all times.
To ensure that the X-ray and Ultrasound rooms are prepared for use before each examination including cleanliness of patient areas and equipment, documenting daily.
To monitor clinical supplies regularly and to order replacements to ensure that stock levels are adequately maintained. To place orders as requested by Imaging administration and clinical staff and Imaging Manager. To escalate issues regarding stock to suppliers and purchasing. To raise purchase orders for the department.
To assist the administrative team in registering and booking patients onto the CRIS/Clear Flow system on the imaging reception desk. To deal with enquires and bookings on the telephone.
Working for our organisation
We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
- Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
- Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
- Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
- Excellent training and development opportunities
- Cost-effective workplace nurseries in Crawley, Hove and Brighton
- EMBRACE, Disability and Wellbeing, LGBTQIA+ and Religion Spirituality and Belief staff networks
- Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
- Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
- Located in stunning Sussex, with easy access to the South Downs and the coast
- Access to a wide range of benefits and discounts for NHS staff
Detailed job description and main responsibilities
To support the Radiographers and administrative staff in the execution of their daily duties by maintaining the workflow in the department. To prepare and assist patients in changing for their examination. To correctly identify patients and ensure that they are ready in timely manner in advance of their examination observing patient dignity and privacy.
To chaperone the patients during ultrasound examinations with Consultants and Sonographers. To correctly identify the patients and ensure they are ready in advance of their examination. To assist the patient during the examination as required ensuring dignity at all times.
To ensure that the X-ray and Ultrasound rooms are prepared for use before each examination including cleanliness of patient areas and equipment, documenting daily.
To monitor clinical supplies regularly and to order replacements to ensure that stock levels are adequately maintained. To place orders as requested by Imaging administration and clinical staff and Imaging Manager. To escalate issues regarding stock to suppliers and purchasing. To raise purchase orders for the department.
To assist the administrative team in registering and booking patients onto the CRIS/Clear Flow system on the imaging reception desk. To deal with enquires and bookings on the telephone.
Person specification
Qualifications and/or Professional Registration
Essential criteria
- Education to GSCE level including maths and English or equivalent
Desirable criteria
- Relevant additional qualifications- for example – First Aid
Experience
Essential criteria
- Working within the Hospital environment
- Dealing with the general public, patients relatives and carers
- Secretarial/administration skills
Skills and Knowledge
Essential criteria
- Good IT skills including Microsoft Office
- CRIS and PACS radiology systems
- Typing/key board skills
- Organisational skills
- Time Management and ability to prioritise
- Able to communicate effectively and professionally
- Team working
- Able to organise own workload and identify tasks in advance
Desirable criteria
- Applications and ability to learn new systems
- Understanding of Health and Safety
- Stock ordering
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Claire Weeks
- Job title
- Lead Reporting Sonographer
- Email address
- [email protected]
- Telephone number
- 01243 623673
- Additional information
01243 623673 ext 8705
List jobs with Sussex Community NHS Foundation Trust in Support Services or all sectors