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Job summary

Main area
Imaging
Grade
Band 3
Contract
Permanent
Hours
Part time - 20 hours per week (Monday - Friday, 09:00 - 13:00)
Job ref
150-CP1179-WST
Employer
Sussex Community NHS Foundation Trust
Employer type
NHS
Site
Bognor Regis War Memorial Hospital
Town
Bognor Regis
Salary
£22,816 - £24,336 per annum pro rata
Salary period
Yearly
Closing
29/08/2024 23:59

Employer heading

Sussex Community NHS Foundation Trust logo

Administrative assistant

Band 3

Job overview

We are looking for an enthusiastic part time administrative assistant to work 20 hours a week  within the imaging department.

We are a small friendly team   providing  a high quality  service . The department is exceptionally busy  and  the administrative staff work to ensure bookings and front reception  run smoothly  and efficiently . 

Main duties of the job

To provide a reception service including the positive identification and registration of patients onto the Radiology information system, in line with departmental policy. To update or correct patients details onto Care Flow  to ensure correct details are  on the CRIS system

At the request or the Radiographers or Sonographers send out   critical x-ray reports to referring clinicians as well as calling GP surgery’s to alert them to any Code  Red reports

To provide a booking service for patients phoning in to make appointments for all modalities  using the Radiology Information system.

To undertake office administration.  To manage the appointments diary and ensure appointments cancelled by patients are filled to ensure maximum use of clinicians’ time.

To be available to answer queries and questions from patients referring clinicians and other allied health professionals

To manage own workload and adopt a prioritising approach in order to coordinate day-to-day workload in the most effective manner.

To be familiar with the use of IT systems including Microsoft Office, Word, Excel and Outlook in order to compose correspondence under own initiative, set up templates and access e-mails and work on spread sheets

 To Liaise with Sonographers regarding availability for clinic lists, enter on rotas and open diary accordingly

 

Working for our organisation

We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.

Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.

We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.

Why work for us?

  • Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
  • Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
  • Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
  • Excellent training and development opportunities 
  • Research opportunities
  • Cost-effective workplace nurseries in Crawley, Hove and Brighton
  • Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
  • Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
  • Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
  • Located in stunning Sussex, with easy access to the South Downs and the coast
  • Access to a wide range of benefits and discounts for NHS staff

Detailed job description and main responsibilities

To recognise and report any risk or incident involving staff, patients or visitors immediately to the Diagnostic Imaging Manager.

To know and comply with all SCFT policies and procedures.

To fully participate in the Trusts appraisal system review and personal development planning process on an annual basis.

To undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development planning process.

To contribute positively to the effectiveness and efficiency of the team.

To assist the service to meet the standards for the Care Quality Commission outcomes.

To be aware of the importance and act in accordance with all regulations and requirements of patient data and patient confidentiality.

Main Tasks

To  print off referrals via internal email and distribute accordingly for prioritising.

To add Bank and Agency Staff hours onto the e rostering system

To raise any concerns or issues with the imaging manager in a timely manner

Any other duties and responsibilities within the grade as necessary or as delegated by the Diagnostic Imaging Manager or the Radiography staff. To communicate effectively with the Radiography clinical team and Consultants to ensure awareness of any issues.

To undertake Statutory and Mandatory training relative to role within timeframes for personal development and departmental compliance.

To order and maintain stock levels ensuring  for the office and if asked to raise Purchase orders for the imaging manager

To receive and process incoming mail on a daily basis and distribute accordingly.  Collate outgoing reports.  Answer enquiries related to specific patients accurately and promptly.  Carry out photocopying and any other reasonable administrative tasks as per the imaging manager’s request

To order and maintain stock levels as appropriate for the office and if asked to raise Purchase orders for the imaging manager

Person specification

experence

Essential criteria
  • RECEPTION AND ADMIN
Desirable criteria
  • Use of CRIS ,Care flow and word ,excel

Practicle

Essential criteria
  • working in health care setting
Desirable criteria
  • IT skills

Education

Essential criteria
  • further courses in English/IT or clerical
Desirable criteria
  • Pass in english or other course

Employer certification / accreditation badges

We are a Living Wage EmployerCommitted to being an Inclusive EmployerVeteran AwareApprenticeships logoNo smoking policyDisability confident leaderMindful employer.  Being positive about mental health.Armed Forces Covenant Bronze Award

Documents to download

Apply online now

Further details / informal visits contact

Name
kathleen Gunn
Job title
Imaging Manager
Email address
[email protected]
Telephone number
01243623673
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