Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Home or remote working
- Job ref
- 150-MM1112-CSS
- Employer
- Sussex Community NHS Foundation Trust
- Employer type
- NHS
- Site
- Arundel, Crawley, Horsham, Lancing,, Hassocks
- Town
- Arundel,Crawley,Horsham,Lancing,East Grinstead,Hassocks
- Salary
- £21,730 - £23,177 per annum pro rata
- Closing
- 04/08/2024 23:59
Employer heading
Administrator - Healthy Child Programme
Band 3
Job overview
A vacancy has arisen for an Administrator with good communication skills and excellent organisational/clerical abilities to work with the Healthy Child Programme (HCP) team in West Sussex. The base could be in various locations across West Sussex-Horsham, Lancing, Crawley, Hassocks or Arundel, depending on the successful candidate.
If you'd like to hear from the people who work in this service, check out these Youtube videos:
School Nursing: Julia Simpkin - why I moved from A&E | Celebrating Community Services 2022 - YouTube
Main duties of the job
You will need to work independently and collaboratively with the Team Lead, clinical staff, and the other administrator within the team. The post requires a flexible approach as it involves working with different disciplines within the HCP. The ability to work to deadlines, under pressure and without supervision is essential.
The following skills are essential to the role: experience with databases such as excel and able to quickly learn the Trusts health record keeping Systm (SystmOne), competency with Microsoft Office systems and word processing, excellent telephone manner and communication skills, and maintenance of strict confidentiality. The successful candidate will liaise with a range of professionals, manage waiting lists, book appointments, book venues, maintain stock control of resources, maintain and create databases and spreadsheets, and importantly, maintain a positive attitude, embodying the values of the organisation.
Working for our organisation
The Healthy Child School Nursing Team are a friendly and hard working team who work together to offer a school nursing service to families with children 5-19 years old. The administrative role is key to the smooth working of the team.
Sussex Community NHS Foundation Trust (SCFT) is the largest community healthcare provider in Sussex.
- Over 8,400 full time, part time and bank staff members
- Medical, nursing and therapeutic care provided to over 10,000 children and adults a day
- July 2018 Care Quality Commission (CQC) rating of ‘Good’ with ‘Outstanding’ features
- Flexible working patterns offered across all services
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Accredited Level 3 Disability Confident Leader
SCFT is an inclusive employer that promotes equality and challenges discrimination, and welcomes applications from people of all backgrounds. Applications from Black, Asian and Minority Ethnic (BAME) candidates, disabled candidates and LGBT+ candidates are particularly encouraged, to ensure the Trust’s workforce reflects the diverse communities it serves.
Detailed job description and main responsibilities
To provide a comprehensive secretarial and administrative service to a HCP team including communicating with the public, dealing efficiently with correspondence, typing meeting notes and preparing reports from draft, booking client appointments and regular inputting of client details onto the record keeping database.
Please see the attached JD and PS for further details.
Person specification
Qualification
Essential criteria
- Good standard of secondary education to GSCE level or equivalent
- RSA 2 or equivalent knowledge gained through relevant experience
- Computer related certificate or equivalent
Experience
Essential criteria
- Previous secretarial experience
- Experience of typing and producing business documents – e.g. letters and reports
- Experience of use of electronic record systems ie RIO/SystmOne
- Experience of using a PC and Microsoft Windows packages
- Experience of answering telephone calls from the public/patients
Desirable criteria
- Experience of working in a health setting
- Experience of data inputting, databases
- Experience of using virtual contact platforms such as MS Teams or Zoom
Skills and Knowledge
Essential criteria
- Ability use Outlook and email systems
- Good written and verbal communication skills
- Ability to communicate effectively by telephone, email and face to face
- Demonstrate good organisational skills, methodical approach and attention to detail
- Time management, ability to prioritise and deal with unpredictable work pattern
- Ability to take notes at meetings and transcribe
- Ability to work as an effective team member
- Ability to organise diaries and planning meeting
- The willingness to attend training sessions in relation to new technology
- Ability to work flexibly to meet the needs of the service
Desirable criteria
- Use of PowerPoint and Excel packages
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lisa Young
- Job title
- HCP Team Lead
- Email address
- [email protected]
- Telephone number
- +447825979315
- Additional information
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