Job summary
Employer heading
Senior Administrator
NHS AfC: Band 4
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job overview
A newly created opportunity has arisen for a motivated and enthusiastic Administrative Team Co-Ordinator to join our friendly Child and Adolescent Mental Health Service Team here in the beautiful City of York.
We are seeking an administrative lead to support a large single base admin provision and who is experienced in providing supervision, development and operational support within a high demand service.
Main duties of the job
You will become part of the administrative team, you will be the first point of contact for families, partner agencies and other teams across the trust, providing and developing efficient and compassionate support within a clinical setting.
You will form part of our leadership team in providing administrative oversight of our services and in supporting the well-being and development of our administrative team through the Trusts supervision and appraisal processes.
As the Administrative Lead for the service, you will support the team with general administrative duties, and will directly support the team managers and leadership team.
Working for our organisation
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Person specification
Qualifications
Essential criteria
- Diploma/NVQ Level 4 in Business Administration OR: Diploma/NVQ Level 3 (or equivalent) in Business Administration plus willingness to work towards the Diploma Level4 (must be achieved within 2 years of commencement in post).
- ITQ Level 2 or equivalent
- Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above
Desirable criteria
- NHS Elite and NHS Health
Experience
Essential criteria
- Experience of leading, managing and engaging staff
- Be able to communicate to professionals at all levels and have excellent verbal and written skills
- Managing office systems and procedures in a busy, diverse team
Desirable criteria
- Experience of working in a clinical team
Skills
Essential criteria
- Excellent organisational skills and ability to prioritise and delegate work
- Customer care skills
Desirable criteria
- Project management skills
Knowledge
Essential criteria
- Professional administration, systems and procedures
- Confidentiality and governance procedures appropriate to support the role of the team
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Mark Coser
- Job title
- Team Manager
- Email address
- [email protected]
- Telephone number
- 01904 420950
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