Job summary
- Main area
- Elective Waiting List Booking Team
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (Monday - Friday 9.00 - 4.00pm)
- Job ref
- 345-COR6348932-A
- Employer
- North Tees and Hartlepool NHS Foundation Trust
- Employer type
- NHS
- Site
- University Hospital of North Tees
- Town
- Stockton
- Salary
- £22,383 per annum pro rata
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
![North Tees and Hartlepool NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/172.png)
Elective Booking Clerk
NHS AfC: Band 2
We are on a continuous journey of improvement and transformation , however our main priority is, and always will be, providing safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. If you share our passion then apply for this opportunity and help us make our patients’ experience the best it can possibly be.
With a budget of around £365m, three hospitals and 5,500 staff, North Tees and Hartlepool NHS Foundation Trust provides hospital-based services to the population of Hartlepool, Stockton on Tees and parts of East Durham and Sedgefield as well as community, therapeutic and screening to a wider population across Durham and Teesside.
Job overview
We are on a continuous journey of improvement and transformation , however our main priority is, and always will be, providing safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. If you share our passion then apply for this opportunity and help us make our patients’ experience the best it can possibly be.
With a budget of around £270m, three hospitals and 5,500 staff, North Tees and Hartlepool NHS Foundation Trust provides hospital-based services to the population of Hartlepool, Stockton on Tees and parts of East Durham and Sedgefield as well as community, therapeutic and screening to a wider population across Durham and Teesside.
Main duties of the job
An opportunity has arisen to appoint a Band 2 clerical officer within the Elective Inpatient Waiting List Booking Team.
We are seeking to recruit an enthusiastic and motivated person to work in this extremely busy department providing a high quality service.
The post holder will be required to provide an efficient and effective administrative and clerical support service to internal and external users, working to strict deadlines whilst producing high quality, accurate and timely outputs to assist in patient care.
PLEASE NOTE this post may close early if sufficient applications are received
Working for our organisation
At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.
We recruit for values and “Together we are North Tees & Hartlepool”
Detailed job description and main responsibilities
Working closely with Consultants to book their theatre lists.
Liase with patients to agree dates for their procedures.
Work with all internal colleagues to manage patients pathways.
Work alongside cancer trackers to book patients around their urgency for surgery and national guidance.
Work as part of a small team, within a very busy aread
Person specification
Qualifications
Essential criteria
- Maths/English Grade 3/C or above
Desirable criteria
- NVQ level 2 or IT qualification or equivalant
Experience
Essential criteria
- Experience of working with the general public, face to face and telephone
- Examples of working with different computer systems
Desirable criteria
- Experience of working within the health care / NHS environment
- Knowledge of medical terminology or equivalant
- Experience of working in a busy office environment and being able to multi task
Skills / Aptitudes
Essential criteria
- Ability to pay good attention to detail, be able to check and record data, over time identify anomolies, self check completed work
- Demonstrate willingness to work as part of a team, be able to liase with different staff grades clearly and concise
Desirable criteria
- Demonstrate a good knowledge of working with computer systems, show willingness to learn and be enthusiastic
- Be proactive in contributing to service improvement
Disposition
Essential criteria
- Ability to work under pressure, meet tight deadlines, deliver high quality work
- Demonstrate a responsible, caring honest character and be able to answer the publics demands of what they expect from NHS
Desirable criteria
- Show a keennes to learn and apply appropriate office working practices
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Julie Roberts
- Job title
- Elective Booking Manager
- Email address
- [email protected]
- Telephone number
- 01642 383562
- Additional information
Julie Roberts 01642 383562
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