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Crynodeb o'r swydd

Prif leoliad
Administration
Gradd
Band 2
Contract
Parhaol
Oriau
Rhan-amser - 15 awr yr wythnos (over 2 days to be confirmed)
Cyfeirnod y swydd
152-C177.24
Cyflogwr
Dorset HealthCare University NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Weymouth Community Hospital
Tref
Weymouth
Cyflog
£8,953 p.a.
Cyfnod cyflog
Yn flynyddol
Yn cau
08/08/2024 23:59

Teitl cyflogwr

Dorset HealthCare University NHS Foundation Trust logo

Administration Assistant/ Receptionist

Band 2

 

 

The 5 July 2023 marked 75 years of the National Health Service. The founding principles remain as relevant, and valued, today as they were 75 years ago. Why not join us and make a difference to be Better Every Day.

 

 

Trosolwg o'r swydd

The Dorset MSK administration team is currently looking to recruit an administrator to work 15:00 hours per week. The role includes dealing with a range of telephone queries, arranging appointments, managing patient correspondence, data inputting and problem solving, covering the reception desk. 

You will need to be highly organized with excellent communication skills and a strong commitment to delivering a customer focused service. This is a very busy department and you will be required to effectively manage multiple and diverse work streams.

The role will also require travelling to the Prince of Wales Surgery (Frederick Treves House) as and when required to cover reception. 

Employment in this post requires an Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.  Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

Prif ddyletswyddau'r swydd

Covering Reception meet and greet patients, answering telephones, data inputting, downloading  worklists from ERS,

To complete clerical and administrative tasks as directed by the line manager which may include the following duties.

Reception duties.

Arranging patient appointments.

Dealing with telephone enquiries.

To assist and direct visitors as required.

Downloading ERS

Expedite Letters

Ordering stationery.

Gweithio i'n sefydliad

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

For the main duties and responsibilities for this role please read the attached job description and person specification.  When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.                                                                                               

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact [email protected]

 

Manyleb y person

Knowledge, skills and training

Meini prawf hanfodol
  • NVQ level 2 or equivalent in office procedures
  • Ability to prioritise effectively.
  • IT skills – Microsoft office functions and
Meini prawf dymunol
  • Recent experience of working in a customer-focused role
  • Recent experience of working in a comparable role.
  • RSA level 2 or equivalent IT skills.

Job Specific

Meini prawf hanfodol
  • Team working
  • Able to perform under pressure.
  • Experience of working in an office environment
Meini prawf dymunol
  • Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively.

Information and Technology

Meini prawf hanfodol
  • Demonstrable experience of using a range of word processing, spread sheet, database entry and/or presentation software to RSA 2 or equivalent standard
Meini prawf dymunol
  • SystmOne Training
  • ECDL or other IT qualification

Personal Qualities

Meini prawf hanfodol
  • Time management skills
  • Good written, verbal and interpersonal communication skills

Bathodynnau ardystio / achredu cyflogwyr

National Interim Quality MarkNHS Pastoral Care Quality AwardModern Slavery ActApprenticeships logoNo smoking policyAge positiveInvestors in PeopleImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerCare quality commission - OutstandingPrince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthNHS 75th BirthdayHappy to Talk Flexible WorkingArmed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Lesley Riley-Maynard
Teitl y swydd
Clinical Administration Team Leader
Cyfeiriad ebost
[email protected]
Rhif ffôn
07342025874
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg