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Job summary

Main area
Intergrated Community Services
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
152-C092.24A
Employer
Dorset HealthCare University NHS Foundation Trust
Employer type
NHS
Site
St Leonards Hospital
Town
Ringwood
Salary
p.a. pro rata for part time
Closing
15/07/2024 23:59

Employer heading

Dorset HealthCare University NHS Foundation Trust logo

Health and Social Care Co-ordinator

Band 4

 

 

The 5 July 2023 marked 75 years of the National Health Service. The founding principles remain as relevant, and valued, today as they were 75 years ago. Why not join us and make a difference to be Better Every Day.

 

 

Job overview

An exciting opportunity has arisen for an enthusiastic and organised person to join our Health and Social Care Co-ordination Team within the cluster of East Dorset, based at St Leonards Hospital.  The role is paramount in bringing services together in order for them to provide seamless care and support for frail and vulnerable individuals living in our cluster. The role involves supporting patients in the community and those being discharged from hospital. It is an exciting role at the forefront of developments in Community Services and integrated working.

Experience in a health or social care environment would be beneficial. You must have excellent administration and communication skills; as part of you role will be minute taking and chairing meetings. You will be working in partnership with primary care, community services, local authority, acute trusts and voluntary services; supporting other professionals, by effectively providing accurate up to date relevant information by using a wide range of clinical systems.   

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.  Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

This role is predominantly office based.

Main duties of the job

This role is seen as a critical and evolving post to support the locality based Multi-Disciplinary Teams (MDTs) within East Dorset  to deliver effective, co-ordinated care for those individuals identified as have very high or high intensity and complex needs and who are at high risk of a hospital emergency admission, ED attendances or out of hours care. Facilitation and support with the MDT for hospital admissions and discharges to ensure appropriate community engagement to minimise risk of readmission.

To work closely with health and social care teams to:

  • Identifying individuals who would benefit from care coordination and/or case-management
  • Provide effective co-ordination of the multi-disciplinary team (MDT) meetings and follow through on agreed actions, engaging the relevant teams/individuals as necessary including the Over 75s and Frailty teams.
  • To access and monitor Carer Registers and alert relevant professionals where safeguarding risks are identified.
  • Provide a care-navigation function to enable individuals to access a range of third sector and support services.
  • To have access to Primary, Community and Social Care systems to facilitate effective multi-agency communication.
  • To be a congruent between community, social services and hospital colleagues

Working for our organisation

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification.  When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact [email protected]

Person specification

Knowledge, skills and training

Essential criteria
  • NVQ level 3 or equivalent level of knowledge in office procedures
  • Evidence of experience of a range of administrative systems and software programmes

Job Specific Experience

Essential criteria
  • Experience of working under own direction
  • Experience in a customer focussed environment
Desirable criteria
  • Previous experience in an NHS / Primary Care / Local Authority role
  • Experience of supporting service improvement

Managerial/Supervisory Experience

Essential criteria
  • Experience of planning and organising complex meetings/ agendas

Information Technology

Essential criteria
  • Evidence of working with IT systems including Word, Access, Excel
Desirable criteria
  • Evidence of ability to support collation and analysis of data

Additional requirements

Essential criteria
  • Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively

Employer certification / accreditation badges

National Interim Quality MarkNHS Pastoral Care Quality AwardModern Slavery ActApprenticeships logoNo smoking policyAge positiveInvestors in PeopleImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employerCare quality commission - OutstandingPrince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthNHS 75th BirthdayHappy to Talk Flexible WorkingArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Linda Lockyer
Job title
Health & social care coordinator Lead
Email address
[email protected]
Telephone number
07776 790624
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