Job summary
Employer heading
Admin Team Leader MAS
Band 4
The 5 July 2023 marked 75 years of the National Health Service. The founding principles remain as relevant, and valued, today as they were 75 years ago. Why not join us and make a difference to be Better Every Day.
Job overview
An unique opportunity has come about for the Admin Team Leader for the Memory Assessment Service. We are looking for an enthusiastic person who has experience of managing staff, with excellent administrative skills. The role requires the Admin Team Leader to be able to drive and have their own car. The base for this role is at Alderney but the admin team are all over Dorset. The Memory Assessment Services works 9am-5pm Monday to Friday.
Day to day management of the admin staff ensuring that all tasks are delegated and that there is cover from 9am-5pm.
Responsibility for the recruitment, induction, training and development of all the admin team. Providing support and supervision for all the admin team.
Work with the Team Leaders and Service Lead for Memory Assessment Service to ensure the consistent implementation of trust policies, procedures and protocols.
Main duties of the job
To ensure the provision of an effective admin service within MAS Dorset.
To provide administrative support to MAS Team Leaders.
To manage the administrative services and staff for MAS Dorset
To operate a range of confidential manual and computerised information record systems and to develop new systems in line with policy.
To ensure that the administration team provide a high standard of Customer Care, prompting, adapting and sharing good practice between departments and team.
Working for our organisation
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
Detailed job description and main responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact [email protected]
Person specification
Qualifications
Essential criteria
- Good standard of education - GCSE's
- RSA Standard 2 Type writing
- RSA Standard 2 Word Processing or equivalent
Desirable criteria
- Maths and English GSCE's
- RSA Standard 3 Type writing
- RSA Standard 3 Word Processing or equivalent
- Medical Secretary Certificate
- Shorthand
Skills, Knowledge and Experience
Essential criteria
- Good Communication skills (written, verbal and telephone)
- Organisational skills e.g Time Management, ability to prioritise
- Experience of staff supervision and management
- Team Working
- Office experience or work in a similar environment
Desirable criteria
- Previous NHS experience
- Use of electronic patient record - e.g Rio
Personal Qualities/Aptitude
Essential criteria
- Work to tight dealines
- Experience of working in a changing environment
- Confident
- Initiative to undertake new projects
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Angie McHale
- Job title
- Team Leader MAS East
- Email address
- [email protected]
- Telephone number
- 07788865141
- Additional information
Andrew Pinder Team Leader MAS West - 0300 303 5342
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