Job summary
- Main area
- Administrator
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Job ref
- 405-24-AC374PHY
- Employer
- Dorset County Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Damers House
- Town
- Dorchester
- Salary
- £22,816 - £24,336 Pro Rata Per Annum
- Salary period
- Yearly
- Closing
- 25/07/2024 23:59
- Interview date
- 05/08/2024
Employer heading
Therapies Administrator/Assistant
NHS AfC: Band 3
Outstanding Care, Outstanding Careers
For more information on our wonderful Trust search Join DCHFT and for more information on the benefits of working at DCHFT search DCHFT Staff Benefits
For help with completing an application search DCHFT Our Recruitment Process
Job overview
The post holder will be a member of the therapies administration team to ensure an efficient service is provided for adult patients and their carers attending clinics. They will also provide assistant cover to various therapies classes.
Main duties of the job
The post holder will work closely with the team to ensure the delivery of a high quality service. They will require the utilisation of good secretarial, clerical, communication and interpersonal skills.
A polite and helpful first point of contact for patients, staff, and visitors to the Therapies Department at Weymouth Community Hospital and the Outpatient Therapies Centre in Charlton Down. To make patient appointments. To deal with enquires from patients, staff and visitors including by telephone, email, and face to face. The accurate sending and receiving of electronic data using hospital systems such as PAS and DPR.
Working for our organisation
The Therapies department is split between three different sites within Dorchester, Weymouth and Charlton Down. They provide clinical appointments, as well as different classes and gym groups.
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff
Our Mission is to provide outstanding care for people in ways which matter to them, and our vision is Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
Detailed job description and main responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us at [email protected] if you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
Person specification
EDUCATION, QUALIFICATIONS & TRAINING
Essential criteria
- Educated to GCSE level or equivalent, including English at Grade C or above.
Desirable criteria
- ECDL or equivalent.
KNOWLEDGE & EXPERIENCE
Essential criteria
- Experience of working with computer systems, to include Microsoft Office, in a working/academic environment.
Desirable criteria
- Experience of working in a health care setting.
SKILLS & ABILITIES
Essential criteria
- Evidence of secretarial skills.
- Evidence of effective communication skills both written and oral.
- Evidence of ability to work with minimal supervision.
- Evidence of flexibility and ability to adapt to different areas of work.
- An understanding of the meaning of confidentiality and the requirement for this to be maintained.
Desirable criteria
- Evidence of ability to respond quickly to changing priorities organising and prioritising own workload to meet deadlines.
- Evidence of ability to exercise judgment when dealing with patient queries and to analyse and resolve patient problems.
- Ability to build and maintain good working relationships within a team.
- Understanding of medial terms.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Karen Gardner
- Job title
- Admin Team Leader
- Email address
- [email protected]
- Telephone number
- 01305 255314
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