Job summary
- Main area
- Radiology
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 153-SP03644-A
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Bournemouth Hospital
- Town
- Bournemouth
- Salary
- £23,615 pa
- Salary period
- Yearly
- Closing
- 01/12/2024 23:59
Employer heading
Radiology Clerical Officer
Band 2
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
Job overview
Are you searching for a new and exciting, fast paced role?
#TeamUHD are recruiting for a Radiology Clerical Officer to work in our busy radiology department.
You’ll be booking appointments over the phone, by letter and also face to face with patients – so excellent communication skills are a must for this role. You’ll cover reception and undertake other general administrative office duties as required to provide an all-round efficient administrative service.
We’re looking for an enthusiastic, friendly person who is keen to learn and receptive to change, working as part of our wider radiology team.
What we can offer you in return:
- Enhanced annual leave
- Access to health and wellbeing services
- Enrolment into our generous NHS pension scheme
- NHS discounts at thousands of retailers
- Training and development opportunities
- Working with a friendly, inclusive team
Base location: Royal Bournemouth Hospital
Interview date: TBC
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Person specification
QUALIFICATIONS
Essential criteria
- Good standard of education including Maths and English GCSE
- Computer qualification e.g. ECDL or equivalent experience
EXPERIENCE
Essential criteria
- Reception and telephone work with direct client/patient contact
- Booking appointments / maintaining a diary system
- Problem solving
- Able to prioritise work, negotiate and make decisions
- Able to work both as part of a team and also using own initiative
Desirable criteria
- Experience of hospital/care work
Technical Skills/ Competencies
Essential criteria
- Keyboard/typing skills (eg. RSA II or equivalent experience)
- Ability to demonstrate proficiency in the following Windows applications - Outlook, Word and Excel.
- Able to file and maintain accurate records.
- Data accuracy on computer systems.
Knowledge
Essential criteria
- Able to comprehend the nature of the work, the Data Protection Act, and able to comprehend the importance of accuracy in all aspects of work.
- Knowledge of patient pathways and RTT waiting times
Desirable criteria
- .Knowledge of Camis and other hospital computer system.
Interpersonal Skills
Essential criteria
- Able to communicate with a wide range of people face to face, and by telephone.
- Able to work under pressure amid interruptions.
Desirable criteria
- Awareness of special needs of patients.
- Able to demonstrate initiative and be able to work as part of a team.
- Able to cope with difficult people and situations.
Other requirements
Essential criteria
- Be receptive to change.
- Be flexible and willing to adapt duties to meet the needs of the service.
- Able to cover extra hours if required.
Desirable criteria
- Interested in working with patients.
- Willing to undergo training as required.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Francesca Endicott
- Job title
- Radiology Admin Manager
- Email address
- [email protected]
- Telephone number
- 0300 019 6250
List jobs with University Hospitals Dorset NHS Foundation Trust in Administrative Services or all sectors