Job summary
- Main area
- Older People's Services
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 153-ME03447
- Employer
- University Hospitals Dorset NHS Foundation Trust
- Employer type
- NHS
- Site
- University Hospitals Dorset NHS Foundation Trust
- Town
- Bournemouth
- Salary
- £22,816 - £24,336 Per annum
- Salary period
- Yearly
- Closing
- 05/08/2024 23:59
Employer heading
Support Secretary for Older People's Services
Band 3
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
Job overview
To provide secretarial support to the Consultant Geriatricians and their teams with particular responsibility for audio typing clinic letters. To provide administrative support to the Department.
The post holder will provide an empathic and sensitive point of contact for patients/relatives and carers, undertaking work under the direction of the Department PA's.
Base Location: Bournemouth
Interview Date: TBC
Main duties of the job
To provide an efficient secretarial service to the Consultant Geriatricians, Advanced Practitioner staff and to support colleagues during absence.
Working for our organisation
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Detailed job description and main responsibilities
- Typing clinic/additional letters to GP’s, patients and other Allied Health Professionals
- Assisting the Department PA's with admin duties
- To fully support the secretarial team and PA in their role and to help cover during sickness and annual leave.
- Type letters under the supervision of the consultant secretary, using Digital Dictation when appropriate.
- Look up, sort and file patients’ results.
- Use the hospital computer system to access patient details. CRT must be always used when receiving and moving notes. This is mandatory within the Trust.
- Photocopying, faxing, scanning and general filing.
- Be responsible for out-going post, meeting afternoon deadline.
- To answer secretaries’ telephone and take messages when required.
- Scan all new Choose & Book referrals.
- Action Choose & Book referrals once graded – send blood forms, test requests as advised by consultant
- Any help the staff may need with spreadsheets excel etc
Person specification
Qualifications
Essential criteria
- GCSE in English and Maths equivalent
- Vocational qualification level 3 in relevant field or equivalent experience
Desirable criteria
- Minute Taking skills
Technical Skills Competencies
Essential criteria
- Computer literate with word processing experience
Desirable criteria
- Audio typing
Knowledge
Essential criteria
- Understanding of secretarial procedures
- Understanding of Microsoft Word
Experience
Essential criteria
- Experience of working as a Medical Secretary
Desirable criteria
- NHS Admin experience
Other requirements specific
Essential criteria
- Good verbal and written skills
- Attention to detail
- Flexibility with working pattern
Personal Attributes
Essential criteria
- Team member
- Approachable
- Effective communicator
- Well presented
- Ability to deal with sensitive issues
- Ability to organise own workload
Language Requirement
Essential criteria
- Be able tro speak English as necessary to undertake the role
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lawrence Roach
- Job title
- Operational Support Manager
- Email address
- [email protected]
- Telephone number
- 0300 019 4040
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