Job summary
- Main area
- Oncology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- 22.5 hours per week (part time)
- Job ref
- 388-6709724-ACS
- Employer
- Torbay and South Devon NHS Foundation Trust
- Employer type
- NHS
- Site
- Oncology Outpatients Level 4 Torbay Hospital
- Town
- Torquay
- Salary
- £24,071 - £25,674 Per Annum
- Salary period
- Yearly
- Closing
- 31/01/2025 23:59
Employer heading
Oncology Clinic Support Worker
NHS AfC: Band 3
Job overview
Would you like to make a positive difference to the journey of Cancer patients ?
We are looking for a dedicated Clinic Support Worker to join our team.
In this role, you will work to support clinicians in delivering high-quality care to patients with cancer.
Your responsibilities will include assisting with patient observations, preparing patients for examinations, and ensuring smooth communication between various departments such as Radiology, Pharmacy, and Oncology. You will also provide emotional and practical support to patients during their treatment journey. If you have a compassionate approach and a desire to make a difference in patient care, we encourage you to apply for this vital position
Main duties of the job
To provide a service that is tailored to meet the needs of the individual and to understand what our patients need and be adaptable and responsive where required.
- Ensure that patients understand their follow-up arrangements and explains the timing of any investigations requested by the clinician
- Meet with the team on a weekly basis to discuss clinic requirements for the forthcoming week. On a daily basis, liaise with colleagues to ensure that all clinics are covered and reports to manager when required
- Measure and record patient height and weight
- Bring up results of investigations to include IHCS, PACS, Ultragenda, Infoflex screens during clinics as required
- Advises/assist patients in preparing for clinical examination, maintaining privacy/dignity at all times
- Following a decision to treat, ensures that all necessary paperwork is completed correctly and relevant staff informed, so that appointments can be made with the minimum of delay. Also discusses transport requirements with patient and enquires re preferred time of day for treatment.
- Demonstrates own activities or workplace routines to new or less experienced employees placed within the Oncology Office/Reception area
Working for our organisation
The Cancer Services Directorate has a exciting remit and covers Ricky Grant Day Unit, Turner Ward, Haematology, Medical Oncology, Specialist Palliative Care, End of Life Education Team and Lymphoedema Services.
Non- Surgical Cancer Services teams provide a critical role in delivering effective and efficient patient care.
We work with the clinical and nursing teams across the Integrated Care organisation to provide an outstanding service to the patients we serve.
Detailed job description and main responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Unfortunately, in line with the Home Office standards, this post is not eligible for sponsorship.
Person specification
Qualifications and training
Essential criteria
- Good standard of education / GCSE Maths and English or Equivalent
- NVQ in Care Level Two
- Experience in the healthcare environment/basis patient care skills.
Desirable criteria
- To undertake Venepuncture training (may be done on appointment)
- Able to take ECGs
Knowledge and experience
Essential criteria
- Approachable, supportive and flexible
- Able to work as part of a team
Desirable criteria
- Knowledge of hospital systems - IHCS, Cyberlab, Ultragenda, InSight Pacs, Cris, Clinical Portal Infoflex
- A knowledge of medical terminology
- Basic understanding of Oncology to include diseases treated, treatment options and special needs of patients
- Knowledge of timing of various pre appointment investigations
- Familiar with Cancer Support Team and individuals’ roles
Specific Skills
Essential criteria
- Ability to work on own initiative and as part of a team
- Ability to support patient/carers in distressing circumstances (receiving bad news)
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Nicola Lockhart
- Job title
- Oncology practice manager
- Email address
- [email protected]
- Telephone number
- 01803 654975
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