Crynodeb o'r swydd
- Prif leoliad
- Health Informatics Service
- Gradd
- NHS AfC: Band 6
- Contract
- Parhaol
- Oriau
- Llawnamser
- Gweithio gartref neu o bell
- Cyfeirnod y swydd
- 388-6123926-A&C-A
- Cyflogwr
- Torbay and South Devon NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Regent House
- Tref
- Torquay
- Cyflog
- £35,392 - £42,618 per annum (pro rata)
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 02/08/2024 23:59
Teitl cyflogwr
Change, Training and Benefits Realisation Manager
NHS AfC: Band 6
Trosolwg o'r swydd
To manage, co-ordinate and participate in the change and training elements of projects within the Community IT Projects Team, helping to enable their successful implementation
To lead a team of IT Change and Training personnel managing their day to day workloads and staffing matters
To assist the relevant project managers to ensure benefits defined in the projects’ Business Cases are fully realised
Prif ddyletswyddau'r swydd
Manage a number of concurrent change and training work packages for a number of different projects
Manage project change activities ensuring detailed change documentation is created and recommendations on change requirements and processes are discussed, agreed and implemented
Manage the preparation of different mediums of training material and the provision of training sessions
Identify, document and put processes in place to ensure that project benefits are realised and, post project implementation, provide reports comparing anticipated benefits with actual benefits realised
Manage a team of IT Change and Training personnel including any related HR matters
Co-ordinate and participate in the provision of post go live support activities
Gweithio i'n sefydliad
You will be part of a team that will be responsible for implementing primarily SystmOne projects that will support improvements in patient care in the Community, across parts of Devon and the acute hospital
You will contribute towards the achievement of a common goal of making a positive impact upon the lives of patients and staff
You will be working within a supportive, innovative and modern environment where ideas are shared and valued
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Produce plans, process maps and other relevant project related documentation as requested by the Project Manager and detailed in the work package
Produce a benefit realisation plan for presentation to the relevant Project
Manager
Undertake and document post implementation reviews of completed work
packages to ensure that process improvement can benefit from the experiences of previous work package delivery
Please see full job description for further information
Manyleb y person
Qualifications and Training
Meini prawf hanfodol
- Educated to degree level or equivalent professional qualification, or equivalent work gained experience
- Management qualification or work gained experience
- Benefits Realisation qualification or equivalent work gained experience
- Change Management qualification or equivalent work gained experience
Meini prawf dymunol
- Prince 2 Project Foundation level or working towards
- ILM Diploma
- Lean Practitioner
- TAP Certified
Knowledge and Experience
Meini prawf hanfodol
- Computer literate e.g. proficient in the use of Microsoft Office applications etc. with the ability to master new software applications
- Experience and understanding of identifying, tracking and ensuring potential benefits are realised
- Experience of effectively leading and managing a team to achieve desired outcomes
- Effective negotiator with the ability to influence others; a person who is known to embrace new systems and lead adoption of change
- Ability to develop new ways of working
- Experience of service change management
Meini prawf dymunol
- Previous NHS experience
- Understanding and experience of current IT solutions and associated processes within the South Devon Health Community
- Experience of SystmOne
Specific Skills
Meini prawf hanfodol
- A ‘people person’ with a reputation of high regard (respected for their opinion and knowledge)
- Proven experience in performing in-depth detailed analysis
- Highly motivated, assertive and confident, with drive, enthusiasm and a flexible approach
- Curious learner who takes initiative to fill their own knowledge gaps
- Ability to investigate, interpret and analyse information and processes
- Effective communication skills, both verbal and written
- Ability to think creatively and laterally, and to identify innovative solutions to complex problems
- Strong organisational and planning skills with the ability to gain the credibility and confidence of multidisciplinary groups
- Good presentation and facilitation skills
Requirements due to work environment/conditions
Meini prawf hanfodol
- Current driver with valid driving licence in order to travel to sites locally and nationally to fulfil the needs of projects and of the department
- Required to work on own initiative
- Ability to work flexibly, outside of normal working hours as required
Physical skills
Meini prawf hanfodol
- Familiar with the use of projectors, and running PowerPoint presentations
Physical Effort
Meini prawf hanfodol
- Frequent requirement for sitting / inputting at keyboard for substantial amount of time during the working day
- Requirement to travel to other locations for meetings, to deliver training and provide support for users
Emotional Effort
Meini prawf hanfodol
- Working as an expert interface between parties potentially in conflict, under pressure or adopting defensive positions
- Being patient, diplomatic and adaptable
- Ability to empathise with and build positive working relationships with team members and a range of stakeholders
- Dealing with and resolving staff conflicts, performance, disciplinary and general HR issues
Mental Effort
Meini prawf hanfodol
- There is a frequent requirement for prolonged concentration in order to analyse information and understand processes
- Ability to deal with frequent interruptions and shifting priorities whilst maintaining focus and quality of work
- Ability to effectively handle multiple tasks, changing priorities and complex assignments
Bathodynnau ardystio / achredu cyflogwyr
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Tracy Moss
- Teitl y swydd
- Head of Strategic Systems' Software Development
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01803 653552
- Gwybodaeth i gefnogi eich cais
Available Monday to Friday 09:00 - 17:00
Rhestr swyddi gyda Torbay and South Devon NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector