Job summary
- Main area
- Admin & Clerical
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Required to work day, evening and night shifts on rotation)
- Job ref
- 388-6442669-A&C
- Employer
- Torbay and South Devon NHS Foundation Trust
- Employer type
- NHS
- Site
- Health Records Department
- Town
- Torquay
- Salary
- £22,383 per annum
- Salary period
- Yearly
- Closing
- 09/08/2024 23:59
Employer heading
Health Records Library Clerk
NHS AfC: Band 2
Job overview
Our Library Clerk will assist in maintaining a high standard of support service to the directorates and departments throughout Torbay and South Devon NHS Foundation Trust, with their requirements regarding patients’ case notes.
Main duties of the job
• Delivering high volumes of patient records to various departments around the Hospital
• Adhering to the Health Records delivery schedule
• Involve repetitive heavy lifting of patient records in boxes and bags
• When working in the library there will be an expectation to retrieve and file
case notes accurately and in a timely manner
• Ability to work under pressure both independently and as a team player
Working for our organisation
We are a large, friendly team of approximately 70 full and part time staff, all with varied responsibilities. Everyone in the team contributes to the success and growth of the department.
Detailed job description and main responsibilities
- To maintain accuracy when pulling and filing case notes within the Health Records Library.
- To maintain confidentiality at all times.
- Pulling and filing of case notes within the Health Records Library.
- Tracering, sending and delivering case notes in Medical Records boxes/bags.
- Delivering and collecting case notes from various pick up points throughout the hospital.
- Moving boxes of records to dispatch areas.
- Answer and action requests from the A&E telephone.
- Cover the service desk and action requests.
Locating misfiled notes within the Records Library
Person specification
Knowledge and Experience
Essential criteria
- Excellent communication skills and telephone manner
- The ability to work as part of a team
- The ability to work under pressure
Desirable criteria
- NHS Experience
Qualifications and training
Essential criteria
- Good level of general education
- Basic knowledge of computerised systems
- Keyboard skills
Desirable criteria
- Full driving licence
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Mike Passmore
- Job title
- Health Records Practice Manager
- Email address
- [email protected]
- Telephone number
- 01803 654343
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