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Job summary

Main area
Digital and Innovation
Grade
NHS AfC: Band 6
Contract
Fixed term: 18 months (18-24 Months FTC with possibility of becoming permanent)
Hours
  • Full time
  • Flexible working
37 hours per week
Job ref
216-YM-A6645532
Employer
University Hospitals Plymouth NHS Trust
Employer type
NHS
Site
Derriford Hospital
Town
Plymouth
Salary
£37,338 - £44,962 per annum
Salary period
Yearly
Closing
01/10/2024 23:59

Employer heading

University Hospitals Plymouth NHS Trust logo

Application Coordinator / Analyst - EPR

NHS AfC: Band 6

Job overview

Join the Future of Healthcare: Become an Epic EPR Application Analyst

Are you ready to be at the forefront of healthcare innovation? We’re on the lookout for around thirty passionate Application Analysts to join our Epic Electronic Patient Record (EPR) Programme Implementation team starting January 2025! 

As an Epic EPR Application Analyst, you’ll be integral to configuring key Epic modules, including: 

  • Inpatients 

  • Order Entry 

  • Pharmacy (with electronic prescribing and stock control) 

  • Anaesthetics/Theatres/Intensive Care 

  • Maternity 

  • Pathology (UHP only) 

  • Outpatients 

  • Emergency Department 

  • Community Care (TSDFT only) 

  • Patient Administration System (PAS) modules 

Who We’re Looking For: 

  • Diverse Backgrounds: We welcome applicants from various NHS disciplines—clinical, operational, support functions, and IT. 

  • Tech Enthusiasts: Those with excellent IT and communication skills, a strong desire to learn, and a genuine interest in improving patient care through Epic EPR. 

  • Organisational Pros: Individuals with exceptional organisational and planning skills, ready to deliver effective and integrated EPR solutions on time and within budget. 

 

Main duties of the job

As an Application Coordinator / Analyst you will play an integral part in ensuring the Epic EPR will be configured in the most appropriate way to suit the clinical transformation required as part of this One Devon Implementation.

You will work closely with clinical, operational and admin colleagues from across Torbay and South Devon, Royal Devon, University Hospitals Plymouth as part of the One Devon Implementation Team ensuring Epic is implemented to deliver care in both a clinically and financially sustainable way throughout Devon. 

What You’ll Do: 

  • Configure with Precision: Work within dedicated teams to configure your assigned module, ensuring it meets best practice standards and integrates seamlessly with other modules. 

  • Learn and Grow: Receive comprehensive training while on the job, mastering new systems and technologies in a fast-paced environment. 

  • Drive Excellence: Apply your IT, clinical, operational, or administrative knowledge to enhance patient pathways and deliver high-quality EPR solutions. 

What We Offer: 

  • Global Training: Exciting opportunities to train in both the UK and the USA. A valid passport and commitment to international travel are essential. 

  • Career Growth: Available as a secondment or fixed-term contract until September 2026, with potential for extension or permanent roles.

Working for our organisation

This vacancy is being advertised by Royal Devon University Healthcare NHS Foundation Trust, Torbay and South Devon NHS Foundation Trust and University Hospitals Plymouth simultaneously. Therefore you are not required to submit multiple applications for the same vacancy.

By applying for one of these vacancies you are agreeing for your application and personal information to be shared between the three organisations as necessary to complete the recruitment process.

  • Assessment Centre: Shortlisted candidates will be invited to an assessment centre with flexible dates between 7th October 2024 and 19th October 2024
  • Interviews: Successful candidates will then be invited for interviews w/c 14th October 2024 and w/c 21st October 2024

Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.

Detailed job description and main responsibilities

Maintain regular communication with other configuration teams and relevant supplier staff.

·       Negotiate and persuade senior Trust staff to accept changes to working practices which will improve efficiency, patient flow and/or patient experience.

·       Work with Principal Trainers to ensure awareness of build development and changes.

·       Work with Principal Trainers to incorporate feedback from training sessions into future developments or make urgent changes to build as appropriate.

·       Initiate, arrange, chair and/or participate in meetings between senior Trust staff and/or Programme colleagues to discuss workflows and/or areas of concern and/or take notes of any action points.

·       Use conflict resolution strategies in response to barriers of understanding or acceptance faced by or from the configuration teams and/or wider Trust audience.

·       Demonstrate/present complex build work (Epic software) in an easy to understand format to individuals and/or groups of Trust staff, including at senior and director level.

·       Develop and maintain effective networks and relationships with internal and external contacts.

·       Propose and implement changes to working practices and encourage and advise Trust staff to accept these changes to improve efficiency, patient flow and/or patient experience.

·       Report configuration progress on a weekly basis to the Configuration Manager.

·       Maintain regular communication with other configuration teams and relevant supplier staff.

Work with Principal Trainers to ensure awareness of build development and changes.

Person specification

Qualifications

Essential criteria
  • Educated to degree level or equivalent demonstrable experience
  • Post graduate qualification or equivalent relevant demonstrable experience and/or evidence of continuing professional development
Desirable criteria
  • Epic Certification* *NB Epic certification must be achieved within 6 months of start date. Training may be undertaken in the USA and therefore the ability to travel to this destination is essential.

Knowledge and Experience

Essential criteria
  • Excellent organisational and planning skills
  • Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
  • Intermediate proven knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
  • Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
  • Ability to impart proven knowledge and/or present to others in a clear and concise manner
  • Able to lead meetings, resolve conflicts, maintain issues lists and work to a project plan
  • Able to work collaboratively with own team members as well as those in other application teams
  • Good analytical and project management skills
  • Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
  • Ability to make decisions based on complex facts or situations requiring analysis, interpretation or comparison of a range of options
  • Ability to present and argue a case confidently and persuasive
Desirable criteria
  • Demonstrable experience of Epic configuration

Employer certification / accreditation badges

Disability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Defence Employer Recognition Scheme (ERS) - Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Jason Scott
Job title
Chief Digital Architect and Innovation Officer
Email address
[email protected]
Telephone number
01752 437092
Additional information

For assistance applying / TRAC or any general recruitment questions please contact Yasmin Maddison on [email protected] or 01752 431033 

 

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

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