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Job summary

Main area
Digital and Innovation
Grade
NHS AfC: Band 8a
Contract
Fixed term: 18 months (18-24 Months FTC with possibility of becoming permanent)
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
216-YM-A6645531
Employer
University Hospitals Plymouth NHS Trust
Employer type
NHS
Site
Derriford Hospital
Town
Plymouth
Salary
£53,755 - £60,504 per annum
Salary period
Yearly
Closing
01/10/2024 23:59

Employer heading

University Hospitals Plymouth NHS Trust logo

Configuration Manager - EPR

NHS AfC: Band 8a

Job overview

Elevate Healthcare with Us: Become an Epic EPR Configuration Manager

Are you ready to lead and innovate in a high-impact role? We’re seeking Configuration Managers to join our Epic Electronic Patient Record (EPR) Programme Implementation team starting January 2025! This is your chance to play a crucial role in the future of patient care. 

Why This Role is Your Next Big Move: 

As a Configuration Manager, you’ll be the driving force behind the successful implementation of a specific Epic module. Your expertise will ensure that modules such as: 

  • Inpatients 

  • Order Entry 

  • Pharmacy (including electronic prescribing and stock control) 

  • Anaesthetics/Theatres/Intensive Care 

  • Maternity 

  • Pathology (UHP only) 

  • Outpatients 

  • Emergency Department 

  • Community Care (TSDFT only) 

  • Patient Administration System (PAS) modules 

are configured to perfection and delivered on time and within budget. 

Who We’re Looking For: 

  • Diverse Talent: We welcome applicants from various NHS disciplines, including clinical, operations, support functions, and IT. 

  • Tech-Savvy Leaders: Excellent IT skills, a thirst for learning, and a genuine interest in enhancing patient pathways through Epic EPR. 

  • Organizational Pros: Strong project management capabilities and the ability to thrive in a fast-paced environment. 

 

Main duties of the job

 

As a Senor Configuration Manager / Analyst you will play an integral part in ensuring the Epic EPR will be configured in the most appropriate way to suit the clinical transformation required as part of this One Devon Implementation.

You will work closely with colleagues from across Torbay and South Devon, Royal Devon, University Hospitals Plymouth as part of the One Devon Implementation Team ensuring Epic is implemented to deliver care in both a clinically and financially sustainable way throughout Devon. 

What You’ll Do: 

  • Lead with Precision: Track, report, and oversee the configuration build of your assigned module, ensuring top-notch delivery. 

  • Build and Learn: Engage in training to master complex Epic skills while taking on configuration build tasks. 

  • Drive Success: Combine your clinical, operational, or IT knowledge with stellar project and people management skills to achieve exceptional outcomes. 

What We Offer: 

  • Global Training: Opportunity to receive comprehensive training in both the UK and the USA. A current passport and the ability to travel are essential. 

  • Career Growth: Available as a secondment or fixed-term contract until September 2026, with potential for extension or permanent roles.

Working for our organisation

This vacancy is being advertised by Royal Devon University Healthcare NHS Foundation Trust, Torbay and South Devon NHS Foundation Trust and University Hospitals Plymouth simultaneously. Therefore you are not required to submit multiple applications for the same vacancy.

By applying for one of these vacancies you are agreeing for your application and personal information to be shared between the three organisations as necessary to complete the recruitment process.

  • Assessment Centre: Shortlisted candidates will be invited to an assessment centre with flexible dates between 7th October 2024 and 19th October 2024
  • Interviews: Successful candidates will then be invited for interviews w/c 14th October 2024 and w/c 21st October 2024

Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.

Detailed job description and main responsibilities

·       Managing, co-ordinating and leading the multi-disciplinary configuration team whilst ensuring a consistent approach to the configuration and integration between the modules and across the Trust.

·       Managing, co-ordinating and leading a team of Senior Application Co-ordinators/Analysts and Application Co-ordinators/Analysts.

·       Assisting with the ongoing delivery, maintenance and quality improvement of the Trust’s electronic patient record (EPR) system as part of a designated team and ensuring design integrity of that application.

·       Analysing and suggesting ways to improve current workflows and working practices.

·       Working with the appropriate stakeholders to analyse, negotiate and facilitate agreement for change to high-impact or critical workflows and current working practices, whilst managing expectations and resolving conflicts when necessary.

·       Matching agreed workflows with those already built into the EPR system and/or configuring the EPR system using configuration tools to tailor the system.

·       Assisting with testing of the systems to ensure it is safe, usable, secure and robust.

·       Working with the Head of Application Services to support complex Epic software demonstrations and present information on progress to the Trust stakeholders, adapted in a way in which makes it easy for the audience to understand.

·       Ensuring designated teams understand and comply with robust testing of the modules in accordance with instructions from the Test Manager and assisting with the testing of the assigned module to ensure it is safe, usable, secure and robust.

·       Report the team’s configuration activities and progress on a weekly basis to the EPR Senior Configuration Managers and EPR Configuration Lead.

·       Work with the testing team to develop test scripts against patient scenarios across patient pathways and interfaces to other systems in accordance with the Testing Manager’s instructions.

·       Ensure testing activity is completed, tracked and is consistent with published deadlines.

·       Provide support to end-users through regular meetings and by participating in a 24/7 and/or on call rota at go-live and during the subsequent optimisation phase.

·       Ensure compliance to programme changes and change control mechanisms.

·       Meet regularly with the EPR Senior Configuration Managers and EPR Configuration Lead to report on application team progress, negotiate with, review and prioritise the scope of the applications/infrastructure in accordance with Trust plans.

Person specification

Qualifications

Essential criteria
  • Educated to degree level in a relevant subject plus master’s degree level or equivalent demonstrable experience.
Desirable criteria
  • Epic Certification *NB Epic certification must be achieved within 6 months of start date. Training may be undertaken in the UK and/or USA and therefore the ability to travel to this destination is essential.

Knowledge and Experience

Essential criteria
  • Extensive proven knowledge of clinical, administrative and/or operational workflows and processes within a hospital environment.
  • Expert proven knowledge of the uses of and requirements for patient data and information derived from clinical and administrative hospital systems, both internally and by external organisations.
  • Proven knowledge of clinical or laboratory information systems
  • Detailed understanding of the implications of data quality on clinical safety and governance
  • Understanding of the development of patient-based clinical and administrative applications.
  • Proven knowledge of strategic digital developments in the NHS
  • Advanced IT skills including MS Office applications
  • Excellent organisational skills

Employer certification / accreditation badges

Disability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Defence Employer Recognition Scheme (ERS) - Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Jason Scott
Job title
Chief Digital Architect and Innovation Officer
Email address
[email protected]
Telephone number
01752 437092
Additional information

For assistance applying / TRAC or any general recruitment questions please contact Yasmin Maddison on [email protected] or 01752 431033 

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

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