Detailed job description and main responsibilities

1. To provide leadership and advice on Clinical Systems
2. Responsible for the Clinical Systems and acts as an Information Asset Administrator ensuring in-house staff are trained and fully competent to be available to cover when necessary
3. Assist with the planning, coordination and document system patches and upgrades including appropriate validation that will include User Acceptance Testing. Ensure patches and new releases are implemented and tested using standard test scripts where possible together with specific tests for new features and spot tests and provide assurance against any malicious cyber-attacks
4. Ensure that managers of operational areas affected by the system have manual procedures in place so that the Trust can continue to function in the event of a system failure or planned downtime, or that risks associated with system failure have been assessed and appropriate controls enabled
5. Maintain communication to staff (users) of any changes being undertaken to the system via standard D&I messages, i.e. upgrades, downtimes or additional values being implemented
6. Ensure that any change to the systems does not adversely affect any of the other Trust Systems which interface with the Clinical System change
7. Act as the relationship manager between System Suppliers, the D&I Service and System Users, Liaising with the software supplier on acquisition, installation and initial training on the system
8. Escalate hardware and software faults to D&I and / or Supplier as appropriate and ensuring they are rectified. Monitor and assess calls logged against the agreed Service Level Agreements (SLA)
9. Coordinate enhancements / Change Requests required by the Trust for consideration in the development programme when identified and agreed through the various forums and logs
10. To create and maintain system documentation, policies and procedures relating to the Clinical Systems including System Level Security Policy documents, ITSAT, BCP, DPIA, change and problem records, Data Quality Policies and Procedures. To participate as part of the Administration Procedure Notes (APN) and Information Recording (IRSG) Group to ensure information is recorded and used appropriately across all systems
11. Adhere to NHS and Trust standards, possessing a thorough understanding of NHS data sources, data definitions and data flows including Information Standards Notices (ISN) and take the lead when new directives are issued to implement across the systems
12. Determine who is allowed access to the systems and to what level of security, allocating accounts and ensuring staff are provided with the necessary training
13. Ensure accounts are de-activated for staff leaving or moving to another role when advised by the Trust
14. Liaise with the D&I System Trainers to ensure training materials and relevant e-learning or classroom training is available, appropriate and up to date
15. Maintain the integrity of the systems by ensuring appropriate Data Validation takes place and where errors are identified corrective action is taken and the root cause is assessed and understood. Where errors are caused by feeder systems ensure the appropriate system manager is made aware and the error corrected
16. Raise and monitor risks and incidences as necessary
17. Ensure the applications are run in accordance with the requirements of the General Data Protection Regulation (GDPR) (May 2018)
18. Ensure any live system is separated from any required development / testing / training environments
19. Display vigilance to any breaches of security, providing information to the Information Governance Team to aid investigations
20. Ensure data integrity is maintained and security controls are not by-passed
21. To work with the Information Security Manager and Fraud Officer in confidential investigation(s) when there are possible security breaches involving the Clinical Systems
22. Ensure the provision of data subjects who have the right to access are able to obtain extractable information from the systems. Ensuring data is extracted appropriately to fulfil requests under the GDPR and Freedom of Information Act and provided in a timely manner.

23. To be responsible for the recruitment of staff
24. To carry out regular staff meetings, yearly appraisals and performance reviews
25. To help drive and implement changes to any of the trust's Clinical Systems as part of the wider Electronic Patient Record journey, including the help of "sunsetting" current Clinical Systems.

OTHER

1. Flexible approach to working.
2. To undertake other duties as directed by the Clinical Systems Manager.
3. In all aspects of the role to be treated confidentially.

4. D&I operate an on-call rota, ensuring P1 systems are covered 24/7. This aspect is mandatory for this role.

For further details please see attached JD&PS