Job summary
Employer heading
Clerical officer
NHS AfC: Band 2
Job overview
To provide clerical and administrative support within the Audiology Department. To manage the waiting lists and patient pathways, adhering to trust policies and procedures.
Available as a fixed term contract.
***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
The key responsibility of this role is the efficient/accurate administration for the Audiology outpatient clinics with strict adherence and compliance to the Referral to Treatment Access Policy and APN’s (Administrative Procedure Notes) to monitor and maintain PTL's.
Working for our organisation
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Detailed job description and main responsibilities
The key responsibility of this role is the efficient/accurate administration and reception cover for the outpatient clinics with strict adherence and compliance to the Referral to Treatment Access Policy and APN’s (Administrative Procedure Notes).
· To ensure that a firm understanding is obtained of Trust Waiting List & Access policies and be able to work to this guidance.
Person specification
Essential
Essential criteria
- Demonstrable experience or working within an administrative/clerical setting
- Proven education to a high level GSCE in English and Maths (A-C) or equivalent.
- Demonstrates an understanding of the importance of confidentiality
- Good time management
Desirable criteria
- NVQ Business Admin Level 2
- Demonstrable understanding of Hospital administrative procedures
- Demonstrable understanding of iPM
Essential
Essential criteria
- Good time management
Documents to download
Further details / informal visits contact
- Name
- jennifer howlett
- Job title
- Clinical admin manager
- Email address
- [email protected]
- Telephone number
- 01752 431252
List jobs with University Hospitals Plymouth NHS Trust in Administrative Services or all sectors