Skip to main content
Please wait, loading

Job summary

Main area
Audiology
Grade
NHS AfC: Band 2
Contract
12 months (12 months fixed term contract)
Hours
Full time - 37.5 hours per week
Job ref
216-SF-S6413575
Employer
University Hospitals Plymouth NHS Trust
Employer type
NHS
Site
Derriford Hospital
Town
Plymouth
Salary
£22,383 Per annum
Salary period
Yearly
Closing
28/07/2024 23:59

Employer heading

University Hospitals Plymouth NHS Trust logo

Clerical officer

NHS AfC: Band 2

Job overview

To provide clerical and administrative support within the Audiology Department. To manage the waiting lists and patient pathways, adhering to trust policies and procedures.

 

Available as a fixed term contract.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

The key responsibility of this role is the efficient/accurate administration  for the Audiology  outpatient clinics with strict adherence and compliance to the Referral to Treatment Access Policy and APN’s (Administrative Procedure Notes) to monitor and maintain PTL's. 

Working for our organisation

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Detailed job description and main responsibilities

The key responsibility of this role is the efficient/accurate administration and reception cover for the outpatient clinics with strict adherence and compliance to the Referral to Treatment Access Policy and APN’s (Administrative Procedure Notes). 

·         To ensure that a firm understanding is obtained of Trust Waiting List & Access policies and be able to work to this guidance.

 

 

Person specification

Essential

Essential criteria
  • Demonstrable experience or working within an administrative/clerical setting
  • Proven education to a high level GSCE in English and Maths (A-C) or equivalent.
  • Demonstrates an understanding of the importance of confidentiality
  • Good time management
Desirable criteria
  • NVQ Business Admin Level 2
  • Demonstrable understanding of Hospital administrative procedures
  • Demonstrable understanding of iPM

Essential

Essential criteria
  • Good time management

Employer certification / accreditation badges

Disability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Defence Employer Recognition Scheme (ERS) - Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
jennifer howlett
Job title
Clinical admin manager
Email address
[email protected]
Telephone number
01752 431252
Apply online nowAlert me to similar vacancies