Job summary
Employer heading
Healthcare Support Worker
NHS AfC: Band 3
Job overview
We are currently recruiting for a Healthcare Assistant to join our community Paignton Health and Well-Being Team.
To work as a Healthcare Assistant within an integrated team, will result in your working across the following services: Community Nursing, Intermediate Care and Community Matrons.
We recognise the importance and impact clinical support can make a difference, and that's why we're looking for an ambitious and eager individual who also want to make a difference within the healthcare profession.
A difference that you can make to an individuals quality of life.
Main duties of the job
You will deliver high quality care to the housebound patients of Paignton, and work as part of multi-disciplinary team in partnership with primary care and secondary care.
Working for our organisation
Why work with us - Paignton Health and Well-Being Team are a large but supportive team who enjoys mentoring team members and students and is passionate about delivering quality care to the housebound patients.
We work in an integrated way with allied health care professionals within the locality, and are a motivated and caring team to both patients and colleagues.
The team is flexible and promotes a health work/home life balance. Therefore, your package with us includes a lot more than just your pay.
Listed are a few of the additional benefits that are available to you as an employee:
- NHS Pension Scheme
- Childcare at our day nursery
- Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
- Staff Discounts
- Career development and training opportunities
- Employee Support - Staff have access to a 24-hour helpline
Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people’s strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement.
If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team Torbay and South Devon.
Detailed job description and main responsibilities
- Work as a member of a specialist team
- Document clearly and concisely in patient notes utilising Trust wound care documentation
- Communicate using a variety of resources – face to face; telephone and email in a timely manner
- Communicate with patients, and their families and friends
- Communicate with other specialist surgical and medical services; GP’s and other relevant Health and Social Care professionals
- Take part in team meetings, encouraging effective communication between other staff
- Escalate any incidents, and/or near misses immediately to the appropriate team members, and complete reporting via Datix.
- To work within the agreed Clinical Governance Framework, incorporating audit, clinical effectiveness and incident reporting.
- To work within the limits of own competence and responsibility within the team and organisation, as identified by the appropriate accountable professional.
- To educate and support patients/carers in the use of equipment in accordance with Local Guidelines and within own competence.
- To encourage, enable and support individuals, wherever possible, to gain or maintain confidence, independence and participation in social, recreational and community activities.
- To attend mandatory and other appropriate training courses in order to meet personal development objectives and to assist in the training of others as directed.
- To work independently using a wide range of skills.
- To take responsibility for promoting the health, safety and security of patients, public, colleagues and self.
- To respond to individual needs in order to maintain a safe environment and to report any identified risks
- The post holder will work according to Trust standards, policies and procedures No budgetary control but awareness of effective use of resources
- To attend regular supervision sessions with your line manager
- To attend yearly Achievement Reviews with your Line Manager
Person specification
Qualifications and training
Essential criteria
- NVQ level 2 with evidence of working towards level 3
Desirable criteria
- NVQ level 3 in Health
Knowledge and Experience
Essential criteria
- Ability to maintain accurate written records
- The ability to liaise efficiently and effectively with patients/carers, a wide range of health and social care workers GP’s and formal and voluntary care providers within the primary care setting
Desirable criteria
- Broad range of simple nursing procedures e.g. Venepuncture, BP monitoring, basic wound care
- Experience of working within the primary care setting
Specific Skills
Essential criteria
- Basic IT skills
- Excellent communication and interpersonal skills
Requirements due to work environment/conditions
Essential criteria
- The ability to work independently in a potentially unpredictable and occasionally highly unpleasant working environment; to include body fluids and working in extreme weather conditions
- The ability to be flexible, according to patient and workload requirements
- Full driving licence/Access to Transport
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Natasha Monk
- Job title
- Interim Community Nurse Lead
- Email address
- [email protected]
- Telephone number
- 07900777566
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