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Detailed job description and main responsibilities

Communication and working relationships

• Operate effectively in a flexible and demanding environment and proactively engage with NHS staff, consultants and other providers and the public as required
• Work effectively with a variety of stakeholders and system leads working on other projects and programmes within other NHS directorates as required
• Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting
• Having the ability to deal with resulting potentially aggressive/antagonistic situations
• Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues
• Nurtures key relationships and maintains networks internally and externally, including national networks
• Close liaison with communications and engagement teams on staff and public engagement
• Link with stakeholders and system leaders, to address inter-dependencies and ensure alignment
• Apply a structured change management approach and methodology for the impact of any change
• Deputise for the Programme Director as required, expanding on knowledge, skills and experience within personal professional development

Operational

• To oversee team members to deliver the requirements listed above; engage and liaise with key stakeholder, in particular:
• To support the delivery of day-to-day activities and projects
• To manage team and drive delivery of a range of business initiatives and projects
• To support the identification and sharing of best practice in employee engagement
• To operate in a highly political and sensitive environment
• Support the portfolio of initiatives within the Peninsula Acute Sustainability Programme in demonstrating tracking, managing and delivering agreed objectives

Project management

• Lead the team in the delivery of project plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project
• Develop a comprehensive and cohesive plan for the transition period, which is consistent with the overall project timetable, meets the strategic direction of the team and minimises unnecessary disruption to stakeholders involved in the process and is operationally sound
• Pro-actively manage stakeholders, respond to and resolve conflict between different stakeholders when this arises through facilitation or other appropriate mechanisms
• Be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost-effective manner. Maintain the project initiation document and associated plans with regular team meetings to monitor progress and resources
• Ensure the flexibility of the project if required to meet conflicting/changing requirements
• Responsible for the planning and organisation of numerous events/meetings. Ensuring communication tools are used to their maximum value for circulating the minutes, agenda and presentations in a timely manner
• Demonstrate effective stakeholder management across different departments and at all levels
• Support other project managers as and when required
• Ensure that the projects maintain business focus, have clear authority and that the context, including risks, are actively managed in alignment with the strategic priorities of NHS

Planning and organisation

• Contribute to the strategic planning of Team projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary
• Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes, in accordance with Clusters and Sector priorities
• Contribute to short-, medium- and long-term business plans, achieving quality outcomes

Policy and service responsibility

• Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines and service level agreements (SLA’s) which may impact service
• Proposes changes to own function making recommendations for other service delivery
• The post holder will need to maintain a good knowledge of emerging policies from government departments for example pensions, change management, constitution. This will assist in the thinking and definition of the strategy discussions for the Network and stakeholders

Responsibility for finance, equipment and other resources

• Act in a way that is compliant with Standing Orders and Standing Financial Instructions in the discharge of budget management responsibilities
• Budget holder for assigned function/team, budget setting with the Head of Department. Responsible for ensuring adherence to the budget, ongoing monitoring of expenditure against budget and ensuring the appropriate documentation is available for scrutiny
• Identify products, equipment, services and facilities for assigned activities, achieving stakeholder buy-in as required. Placing orders and signing invoices, keeping mindful of budget limitations
• Responsible for making recommendations, providing advice and able to prepare strategic reports/briefings for the Programme Director, Steering/Reference Groups and others as required

 Responsibility for supervision, leadership and management

• Directly manages the team where appropriate, responsible for day-to-day work assigned to Team
• Responsible for the recruitment of team staff, chair of recruitment panels and acting as the recruiting officer
• Responsible for undertaking appraisal and personal development including progressing any disciplinary or capability issues
• Forge close positive working relationships, in order to support an effective matrix approach to achieve NHS objectives
• To support, motivate and develop staff within the team to ensure that they are able to deliver the new responsibilities of the NHS strategy
• Managing third parties (such as consultants/interims) to ensure deliverables are met in a timely manner and within budget

Information technology and administrative duties

• Drafting reports summarising status on issues, appraising outcomes, and providing progress reports for the Head of Department
• Collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust business cases and contribute to project ‘products’
• Analyse, interpret and present data to highlight issues, risks and support decision making

Responsibility for research and development

• Plan, develop and evaluate methods and processes for gathering, analysing, interpreting and presenting data and information
• Deliver projects to comply with key performance indicators
• Co-ordinating research & development initiatives, delegating as appropriate