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Job overview

Are you are a great communicator with excellent customer service skills, have experience of working in a team, and pride yourself on attention to detail?

The HR Services Administrator is a vital role within South Western Ambulance Service. They are the first point of contact for anyone who is interested in a career with the Trust and there to support candidates at every step of the attraction, recruitment, and on-boarding process. 

This is a fixed term full time role until 28 February 2024, working Monday to Friday 08:30 - 16:30 (flexible). The position is hybrid working with two days required in Trust HQ Exeter, following a 4 week in-person induction.

You will be required to support with assessment centres and careers events across the Trust which will entail a change in start/finish times and occasional weekend working. 

Please note we will be shortlisting and interviewing candidates throughout the time the advert is live. If you are interesting in working in our team, please do not delay in submitting your application.

If you have previously submitted an application for this role and did not hear from us please submit another application. We are aware of a technical difficulty in the past couple of months that prevented us from receiving all applications. 

Main duties of the job

At South Western Ambulance we carry out extensive workforce planning to ensure the smooth running of our front-line, operational and corporate services to deliver the best patient safety. Our Recruitment Administrators are responsible for the on-boarding process for all new starters, including advertising vacancies, arranging interviews, supporting assessment centres, issuing offers of employment, and processing all pre-employment checks. We work closely with our recruiting managers and stakeholders to deliver an efficient customer service and meet our workforce requirements. Key responsibilities of the role include:

• Advertising vacancies on our electronic recruitment system Trac
• Shortlisting candidates and booking candidates into interviews
• Participate in assessment centres trustwide
• Issuing offer letters and contracts of employment 
• Completing ID and Right to work checks
• Process/Monitor pre-employment checks in line with internal KPIs 
• Data inputting onto HR Systems 
• Answering telephone and email enquiries
• Supporting recruiting manager through the recruitment process
• Attending careers events

Working for our organisation

Working for us is an experience like no other.  We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.  

The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars. 

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples’ lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Staff networks
• Wide range of discounts from various organisations across the UK