Crynodeb o'r swydd
- Prif leoliad
- Admin and Clerical
- Gradd
- NHS AfC: Band 2
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos (Weekdays, weekends, bank holidays)
- Cyfeirnod y swydd
- 388-6433798-A&C
- Cyflogwr
- Torbay and South Devon NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Dawlish community hospital
- Tref
- Dawlish
- Cyflog
- £22,383 per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 02/08/2024 23:59
Teitl cyflogwr
Receptionist/Ward Clerk/Clerical Officer
NHS AfC: Band 2
Trosolwg o'r swydd
To assist in the provision of ward clerk, clerical and receptionist support to the management and clinical teams within Dawlish and Teignmouth Community hospitals, covering all administrative areas within the departmental remit.
Prif ddyletswyddau'r swydd
- Provide basic administration support to Coastal Community hospitals, MIU, OPD, Day Theatre, Dawlish Ward and hospital receptions as requested.
- Book patients into outpatient departments via the hospital computer system, ensuring that all data is correct, as quickly as possible
- Direct visitors to the hospital in a courteous , tactful and timely manner
- To accurately take messages, informing the appropriate individual as soon as possible
- To assist in the maintenance of an efficient key management system within the department
- To liase with all staff, patients and clinicians, both within and outside the Trust, acting appropriately and seeking advice as necessary.
- To ensure that confidentiality of information id maintained
- To undertake various clerical tasks i.e working on main reception, dealing with telephone enquiries, corresponding to enquiries via email, photocopying, requesting patient notes, moving and lifting patient notes, preparing clinics
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
- To receive clients to the various Departments within the Coastal Community Hospitals
- To courteously and efficiently receive enquiries including telephone calls, taking messages and ensuring that these are passed on to the appropriate person
- Communicate effectively in writing and verbally with internal- admin and clerical staff, management, nursing staff, medical personnel, therapist and ancillary staff. External- Patients and carers, members of the general public, GP practices, other hospitals both in and out of the area
- To be aware of and work to departmental and Trust protocols, policies and guidelines
- To report any accidents or defects in equipment, near misses, and untoward incidents, following Trust procedure
- to report estates defects and follow up as required
- To work on a rota basis weekends and Bank holidays to ensure adequate service cover is provided at all times
- Reliability and Flexibility is able to contribute to changing needs of the Admin team
- Ability to work within a team
Manyleb y person
Qualifications and training
Meini prawf hanfodol
- Previous demonstrable reception/ clerical experience
- Proven relevant ICT skills
- Previous experience of dealing face to face with the public
Meini prawf dymunol
- Previous experience of working within hospital environment
- Knowledge of hospital systems
Bathodynnau ardystio / achredu cyflogwyr
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Helen Thatcher
- Teitl y swydd
- Deputy Matron
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01626 868500
Rhestr swyddi gyda Torbay and South Devon NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector