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Job summary

Main area
Audit
Grade
Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
320-TWS-1865
Employer
University Hospitals of Derby and Burton NHS Foundation Trust
Employer type
NHS
Site
Stapleford Care Centre
Town
Nottinghamshire
Salary
£46,148 - £52,809 Pro rata per annum
Salary period
Yearly
Closing
28/11/2024 23:59
Interview date
12/12/2024

Employer heading

University Hospitals of Derby and Burton NHS Foundation Trust logo

Assistant Client Manager

Band 7

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.

University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services.  The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds.  All individuals are valued and given every opportunity to succeed based on merit.

The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.

Armed Forces and Disability Confident guaranteed interview scheme

To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meets the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment. The scheme will operate for all external recruitment.

The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities.  This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification.  Reasonable adjustments under the Equality Act 2010 will be considered upon request.

If you require support/adjustment with your application please contact the recruitment team on  01332 788466

Join us and help make a real difference to our Trust.

Here’s more about the role and what we’re looking for; 

Job overview

360 Assurance is an NHS hosted service – hosted by University Hospitals of Derby & Burton NHS Foundation Trust. We deliver high quality internal audit, assurance, and consultancy work to many organisations, predominantly within the NHS.
 
This is an excellent opportunity to join our experienced and successful team supporting improvement across NHS. We are seeking an ambitious and highly motivated Internal Audit Assistant Client Manager with experience in audit, compliance, assurance or finance.
 
The post holder will support the delivery of internal audit services, bringing innovation to support our clients with the increasingly challenging NHS agenda. You will contribute to the development of our services and support the management team.
 
The post holder will support and deputise for Client Managers, attend Audit Committees, develop work programs from agreed audit plans, and will have responsibility for managing a small number of staff.
In return we will offer:

· a competitive starting salary, increasing with experience.
· 27 days annual leave on appointment
· membership of the NHS pension scheme
· hybrid working arrangement (home/office)
 
The role will be based in either Coventry, Dinnington or Stapleford but travel across the client base will be required. A driving license and car availability is essential. 

Main duties of the job

As part of this role you will be required to plan and perform internal audits covering a wide range of systems in accordance with the 360 Assurance Internal Audit Manual and the Public Sector Internal Audit Standards. All work undertaken will be clearly documented within our audit management software and supported by appropriate evidence.
 
You will be expected to deliver complex audits, with minimal supervision, undertaking your own research and planning to ensure audit reviews satisfy the required objectives and meet client expectations. You will understand the wider context of the work which is being conducted and how this relates to the annual Head of Internal Audit Opinion and for the client Audit Committees.
 
You will be required to deliver value added work, to a high quality and be able to perform reliable and accurate work to maintain the organisation’s reputation and standing. As part of the role you will  liaise with Executives and senior managers from NHS organisations, as well as present information and reports to senior committees so excellent communication skills and confidence presenting are essential.
 
The role will require administrative support to senior staff in the management of their client portfolios which includes the production of Audit Committee progress reports and monitoring of implementation of internal audit actions.
 
This role will require supervision and line management of audit staff.
 

Closing date of applications: 28 November 2024

Interview date:  12 December 2024

 

Working for our organisation

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

  • Development opportunities, both professional and leadership development
  • On-going support from recruitment to when you join our team and beyond.
  • Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

  • We see on average 4810 OP appointments a day.
  • We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
  • An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
  • Our hospitals admit an average of 195 emergency patients daily.
  • Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
  • We are one of only 7 Trusts nationally with more than 50 operating theatres.
  • We carry out more than 140 elective procedures each working day.
  • UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

 

Detailed job description and main responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Person specification

Essential

Essential criteria
  • Qualified in relevant. CCAB/IIA/IRM professional qualification or equivalent knowledge and in-depth experience acquired in the audit, compliance, assurance or financial accounts field.
  • Educated to degree level or equivalent
  • GCSE qualification (or equivalent) must include English Language / Literature & Mathematics grade C or above.
  • Detailed understanding of the audit planning process, as well as application of systems based and risk-based auditing processes.
  • Detailed understanding of the principles of risk management, governance arrangements and the assurance process.
  • Audit, compliance, assurance or financial accounts experience.
  • Supervisory experience including managing staff undertaking audit, compliance and/or assurance assignments.
  • Experience of reviewing and presenting findings from complex operational system reviews to senior management with little or no supervision
  • Ability to communicate effectively at different levels within an organisation, both orally and in writing. This must include the ability to write effective reports
  • To be self-motivated and can motivate and encourage others. Having the ability to recognise the strength in themselves and others in taking forward initiatives and building strong team working and a supportive culture.
  • Ability to manage and deliver multiple tasks, including own workload and that of staff managed, within tight timescales and to set deadlines within a constantly changing and pressured environment.
  • Able to demonstrate customer focussed approach, and display professionalism always.
  • Demonstrate an ability to use tact and diplomacy when dealing with clients and colleagues, including conflict resolution and negotiation skills, when required
  • Commitment to Equality & Valuing Diversity Principles
  • Understanding of Confidentiality & Data Protection
  • Understanding of the service users of the Trust (which could include lived experience of conditions the Trust deals with or of receiving services relevant
  • Car driver required to enable travel between locations across the East and West Midlands, and South Yorkshire (use of public transport is unlikely to be practical for this post
Desirable criteria
  • Detailed understanding of how the Internal Audit process sits within an organisation’s governance arrangements, as well as within the wider NHS

Employer certification / accreditation badges

No smoking policyArmed Forces Covenant Gold AwardMindful employer. Being positive about mental health.Disability confident employerStep into healthArmed Forces CovenantNational Preceptorship for Nursing Quality Mark 2024

Documents to download

Apply online now

Further details / informal visits contact

Name
Ruth Vernon
Job title
Deputy Director
Email address
[email protected]
Telephone number
07775 007153

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