Job summary
Employer heading
Discharge Support Officer
Band 4
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.
University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.
As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.
The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.
Armed Forces and Disability Confident guaranteed interview scheme
To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meets the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment. The scheme will operate for all external recruitment.
The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities. This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification. Reasonable adjustments under the Equality Act 2010 will be considered upon request.
If you require support/adjustment with your application please contact the recruitment team on 01332 788466
Join us and help make a real difference to our Trust.
Here’s more about the role and what we’re looking for;
Job overview
An exciting opportunity has arisen to join an dynamic forward thinking Discharge and Transfer Team. We are looking for enthusiastic and motivated team players with excellent communication, problem solving and organisational skills.
If you want to grow your discharge skills and knowledge in a supportive team then this is an ideal opportunity.
You will work alongside the Discharge and Transfer leads and ward teams to provide support and advice on discharge.
This role includes completing referrals to other services, working to tight deadlines and communicating with patients, families and the wider MDT.
Being a point of contact with both the ward team, patients and families is vital to help reduce the length of stay for patients.
We have multiple roles to offer as a Discharge Support Officer, some will be based at RDH and others will be based at QHB.
Main duties of the job
- To provide support in order to facilitate and drive the safe, effective and timely transfer of patient care
from the Trust to the most appropriate setting to meet the needs of the patient. - To take active steps to reduce the number of patients whose further care is delayed
- Liaise with Community Care Coordinators, Primary care, Registered Nurses, Doctors, Therapy Services, Home to Assess Team and any other members of the multidisciplinary team to provide a proactive and continuous process of discharge planning.
- Assist with training and support to the multi- disciplinary team in relation to updating the Ward Interactive Whiteboard system
- Act as the main point of liaison between Ambulance providers and the Trust
Closing date if applications: 25th November 2024
Interview date: 9th December 2025
Working for our organisation
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
- Development opportunities, both professional and leadership development
- On-going support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Detailed job description and main responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers
Person specification
Experience
Essential criteria
- NVQ Level 3 or equivalent IT competence
- Able to work as part of a team
Organisational Skills
Essential criteria
- Ability to meet deadlines and work under pressure
- Able to prioritise and manage own workload
Communication
Essential criteria
- Proven record of excellent written and verbal communication skills and interpersonal skills
- Able to deal with service users sensitively
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Ashleigh Watson
- Job title
- Senior Sister
- Email address
- [email protected]
- Telephone number
- 07385516897
- Additional information
Alternatively contact Sarah Rockley Discharge Team Leader on
07385367185
If you have problems applying, contact
- Address
-
Recruitment Team, Workforce Management
Training Centre
Rehab Block, Level 3
Royal Derby Hospital
Derby
Derbyshire
DE22 3NE
- Telephone
- 01332 788466
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