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Job summary

Main area
Communications
Grade
NHS AfC: Band 7
Contract
Permanent
Hours
  • Full time
  • Part time
  • Flexible working
37.5 hours per week
Job ref
996-ICB-4591-24
Employer
NHS Derby and Derbyshire ICB
Employer type
NHS
Site
Scarsdale
Town
Chesterfield
Salary
£43,742 - £50,056 pa, pro rata
Salary period
Yearly
Closing
28/07/2024 23:59
Interview date
06/08/2024

Employer heading

NHS Derby and Derbyshire ICB logo

Internal Communications Manager

NHS AfC: Band 7

NHS Derby and Derbyshire Integrated Care Board (ICB) is the health statutory body for the Derby City and Derbyshire population. ICSs are partnerships of health and care organisations that come together to plan and deliver joined-up services and to improve the health of people who live and work in their area. Serving a total population of 1,053,000 with a budget of over £1.6 billion the ICB has a staff base of approximately 500 people.

At DDICB we are passionate about making diversity and inclusion part of our DNA. We have staff engagement forums, a diversity and inclusion network run by and for our people and aim for a workforce demography representative of the local community. Together, we are building an inclusive culture, where difference is celebrated and people feel able to bring their whole self to work.

We are a disability confident employer and offer a range of family friendly, flexible working arrangements and inclusive employment policies, to support our people in the workplace.'

Job overview

There's never been a more important time to work in communications in the NHS. From its famed resilience during the depths of the Covid-19 pandemic, to its post-pandemic challenges on waiting times, workforce and emergency services pressure, the NHS has an important story to tell.

 As the Internal Communications Manager, working within a fast paced and busy communications and engagement team, you will perform a crucial role helping staff to understand the role and priorities of Derby and Derbyshire Integrated Care Board as well as supporting the executive team to embed the recently refreshed vision and values.

 The successful candidate will have a fantastic opportunity to lead the internal communications function developing, delivering and evaluating the implementation of the internal communications strategy.

You will have strong managerial skills, writing abilities and be excellent at organising your time and priorities. You will lead a small team of highly skilled professionals to produce all the key internal communications for staff including running the staff forums and newsletters and leading on communicating the work of a number of portfolio areas across the ICB.

NHS experience is not essential but we're looking for someone who can use their high levels of creativity to drive our staff engagement and start to connect with our workforce in new and innovative ways. If you've got a passion for internal communications, you could be just the person we're looking for.

Main duties of the job

As the Internal Communications Manager you will oversee the implementation of the internal communications strategy leading a small team to ensure high quality information is available for staff throughout a variety of staff networks and channels.

 You will work with and advise senior ICB colleagues on strategic communications and related issues and play a key role in issues management and planning. You will take shared editorial responsibility for the organisation's websites, and other corporate communications tools such as newsletters, and bulletins.

Management responsibilities are also required and the person must take a lead in the co-ordination of training, development and recruitment activity across the Team. They must be able to manage staff, undertaking appraisals and recruitment including progressing any disciplinary or capability issues, as necessary.

Project planning is a key part of this role and the post holder must be able to contribute to the strategic planning of team projects, identifying interdependencies, potential impacts on the wider organisation, resource requirements and build in contingency and adjustments as necessary. You will also need to manage budgets.

You will work with colleagues to commission research and insight gathering and support the planning and delivery of engagement events across the ICB.

Interviews will be held on 6th August 2024

Working for our organisation

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you.  Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.  If it works for the service, we will do our best to make it work for you.

Detailed job description and main responsibilities

·       Support the Integrated Care Board to develop and deliver a range of communications strategies for the ICB

·       Develop, implement and evaluate the ICB’s internal communications strategy

·       Play a key role in issues management and planning proactive communications

 ·       Take shared editorial responsibility for the organisations websites, and other corporate communications tools such as newsletters, and bulletins

 ·       Contribute to the development of the capability, capacity and content of the ICB’s Intranet to support the increased uptake and usage by staff

·       Commission, write, edit and proofread coordinate complex internal, external publications, patient leaflets and advice documents; press releases and articles

·       Support the management of the reputation of the organisation

·       Lead in the development, implementation and evaluation of a range of communications projects, including events, campaigns, support to engagement and consultations and other high profile issues

·       Ensure all communications and engagement work is inclusive, values difference and promotes diversity; ensuring specific arrangements are put in place to engage with those groups and/or individuals that are seldom heard

·       Represent the communications and engagement team on Quality Innovation Productivity and Prevention (QIPP) programmes to include attendance at workstream meetings, project implementation groups and other groups as agreed

·       Work with engagement and involvement colleagues to ensure that engagement and consultation programmes and general Patient and Public Involvement (PPI) activities have a communications thread throughout to ensure consistency of messages

·       Support the messaging to staff regarding the development of Integrated Care System (ICS) and “Place” ensuring that there is consistent understanding across the ICB

·       Forge strong relationships with provider and other communication and engagement teams across the health and care system to engender shared understanding and consistency of the communications approach

·       Work with colleagues to ensure the consistency of communications and messaging to Governing Bodies and the wider membership to include a detailed, multi-channel membership engagement strategy, working in collaboration with GB Chair(s), place leads and other clinicians

·       Contribute to the development of staff feedback mechanisms and the potential for staff forums or similar representative groups as part of the organisational development plan

·       Advise senior ICB colleagues on strategic communications and related issues

·       Work with colleagues to commission research & insight gathering, printing/advertising/surveys/ annual reports

·       Support the planning and delivery of engagement events across the ICB such as practice engagement events, staff development events, AGMs etc. and provide advice on how to produce high quality patient information;

·       Manage budgets as appropriate

·       Manage the use of the NHS corporate identity and taking local responsibility for the NHS brand

A full list of the key responsibilities are available in the supporting documentation.

Person specification

Experience

Essential criteria
  • Experience of managing communications team members.
  • Experience of delivering staff communications strategy and plans across an organisation
  • Experience of engaging with and advising senior clinical and director colleagues
  • Experience of developing and implementing staff communications across a wide range of channels
Desirable criteria
  • Experience of working in the NHS or other complex public sector organisations

Knowledge

Essential criteria
  • Knowledge of a range of tools and techniques to support staff engagement and communications

Education

Essential criteria
  • Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area;
  • Post-graduate degree in Management Studies or equivalent;

Values

Essential criteria
  • Demonstrate the behaviours that underpin the ICBs core value of 'One Team'

Employer certification / accreditation badges

No smoking policyMindful employer.  Being positive about mental health.Disability confident employer

Documents to download

Apply online now

Further details / informal visits contact

Name
Christina Jones
Job title
Head of Communications
Email address
[email protected]
Telephone number
07968778892

If you have problems applying, contact

Address
Recruitment Team
Derbyshire Healthcare NHS Foundation Trust
1st Floor Kingsway House (Entrance D)
Kingsway
Derby
DE22 3LZ
Telephone
07900 135638
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