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Job summary

Main area
ICT
Grade
Grade B
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
166-DSFS-6756522
Employer
Derbyshire Support Facilities Services
Employer type
NHS
Site
Chesterfield Royal Hospital
Town
Chesterfield
Salary
£23,254 - £24,856 pro rata per annum
Salary period
Yearly
Closing
17/11/2024 23:59

Employer heading

Derbyshire Support Facilities Services logo

Identity & Access Management - Support Assistant

Grade B

Job overview

A bright and motivated individual is required to join our ICT Quality and Governance section to take responsibility for accurately allocating and maintaining access to key Trust systems, to enable staff to perform their duties effectively and deliver care to patients.

This is an exciting time to join our busy ICT department, who are fully focused on providing service excellence to support all Trust staff in providing care to patients. The importance of having skilled staff to deliver modern digital services has never been more important as the hospital embraces digital transformation in line with national initiatives to meet patient needs.

The successful candidate will have a can-do attitude and be knowledgeable on the need for accuracy with clinical systems. Previous experience of performing access control tasks in relation to granting, removing and changing systems access is desirable.

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Main duties of the job

The post of Identity & Access Management - Support Assistant performs routine administration tasks associated with accessing the Trust ICT Network and Systems. This includes secure password administration for providing, withdrawing and maintaining access in line with authorised service requests.

  • Perform routine system administration tasks by following defined policy and procedures.
  • Provide administration of designated information systems by following procedures
  • Receive and ensure that applications for access to information systems are appropriately authorised, and the permissions granted are applicable to the applicant’s job role.
  • Issuing and managing Registration Authority (RA) smartcards

Working for our organisation

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that’s 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just over 800 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the ‘Chesterfield Royal family’, DSFS builds on solid NHS foundations to offer a more commercial approach that’s dynamic, flexible, and proactive.

DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone’s abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together. 

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

DSFS offers the opportunity to work in a friendly and supportive environment which understands the many challenges arising in running a hospital, along with a competitive salary and benefits package including holidays and pension scheme.  

Detailed job description and main responsibilities

For full details of this exciting role please see the attached Job Description and Person Specification.

Person specification

Qualifications and Training

Essential criteria
  • Educated to GCSE standard (preferably at least one IT/IS related or Science based subject)
Desirable criteria
  • Educated to A-level standard (preferably at least one IT/IS related or Science based subject)

Experience

Essential criteria
  • Experience of supporting information systems and accurately applying and maintaining access controls.
  • Evidence of writing and implementing operational process/ procedures
Desirable criteria
  • Administration of a Health Information Systems
  • NHS experience
  • Administering access to SaaS/N365/Office 365 products
  • Management of Registration Authority (RA) smartcards

Skills and knowledge

Essential criteria
  • Customer liaison skills
  • Operational understanding of information system access control
  • An understanding of IM&T security issues, particularly relating to access control and understanding of relevant audit processes, including access control lists.
Desirable criteria
  • Knowledge and awareness of NHS data standards and definitions, reporting requirements, and sources and flows of NHS information
  • Practical computer and business intelligence skills
  • SaaS/N365/Office 365 products
  • Knowledge of Registration Authority (RA) smartcards management

Personal Attributes

Essential criteria
  • Able to work on your own as well as within a small team Able to communicate with all levels of staff including senior clinicians
  • Excellent attention to detail with a logical and methodical working practice
  • Able to work to and meet strict deadlines

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleImproving working livesMindful employer.  Being positive about mental health.Disability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jennie Andrew
Job title
Digital Learning Systems Specialist
Email address
[email protected]
Telephone number
01246 277271
Additional information

email is the preferred method of contact.

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